Julia Griffith

- Assist with all in-game duties for Football, Volleyball, Men's and Women's Soccer, Men's and Women's Basketball, Men's and Women's Tennis, Softball, and Baseball.

- Assist with office tasks such as producing marketing materials, and storage organization.

- Advertise upcoming athletic events to students on campus

- Assist in scheduling and execution of any athletic events on and before game day.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
• Mastered menu knowledge to provide accurate information and helpful suggestions to guests.

· Greeted and talked pleasantly with customers to promote positive images for business.

· Looked for ways to serve without direction and regularly pitched in by cleaning up or organizing front area, replenishing condiments and napkins and bussing during busy times.

· Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.

· Followed national, state, and local safety, health and sanitation guidelines to protect guests.

· Replenished supplies and organized food preparation stations to maximize productivity.

· Took-to-go phone orders from guests following outlined procedures.

Verified guest identification when purchasing alcohol to maintain regulatory compliance.