Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Julia Grillo

Trumbull

Summary

Reliable and driven professional with experience at Nostrano Italian Eatery, excelling in guest relations and team collaboration. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Recognized for strong work ethic and an optimistic mindset. Consistently maintaining a clean environment, ensuring a welcoming atmosphere for all guests.

Overview

6
6
years of professional experience

Work History

Busser/Restaurant Hostess

Nostrano Italian Eatery
06.2023 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed dishes to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Sales Representative

Sagebrook Home
04.2025 - 04.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Dedication to meeting goals and exceeding expectations.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Met existing customers to review current services and expand sales opportunities.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.

Customer Greeter

Alder & Tweed Furniture
04.2025 - 04.2025
  • Maintained up-to-date knowledge to provide accurate information to guests.
  • Ensured a positive first impression for customers with friendly greetings and prompt assistance.
  • Collaborated with fellow greeters and team members to create a cohesive and effective front-of-store presence.
  • Enhanced customer satisfaction by providing a warm and welcoming atmosphere upon entry.
  • Demonstrated strong communication skills while answering questions.
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Scanned customer's badges upon entering the showroom to make sure the Sale's Representatives received the notification of their client, making sure everything is run smoothly and organized.

Youth Volleyball Coach

NOVA Volleyball Club
07.2021 - 08.2022
  • Implemented injury prevention strategies through proper warm-up routines and technique instruction, reducing the occurrence of injuries among athletes.
  • Increased player retention rate by offering engaging and effective practice sessions tailored to various skill levels.
  • Created a safe and inclusive environment for players by promoting respect, teamwork, sportsmanship, and fair play among all members of the team.
  • Boosted players'' confidence and motivation through regular feedback and positive criticism.
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.
  • Provided guidance and mentorship to volleyball athletes to help reach full potential.

Babysitter

Amanda Weber
06.2019 - 09.2019
  • Played games, and read books
  • Communicated positively with the children and guardians
  • Organized and cleaned home after activities by picking up toys and straightening up play room
  • Maintained a clean and organized environment to ensure the well-being of the child under care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Education

Bachelor of Arts - Health And Wellness: Psychology & Healthcare MGMT

High Point University
High Point, NC
05-2027

High School Diploma -

Trumbull High School
Trumbull, CT
06-2023

Skills

  • Time management
  • Attention to detail
  • Clear communication
  • Cleaning and sanitizing
  • Decision-making
  • Team collaboration
  • Safety awareness
  • Professional appearance
  • Workplace safety
  • Effective problem solving
  • Guest relations
  • Mentoring
  • Reliability
  • Problem Solving

Accomplishments

  • Presidential Scholarship Recipient

Timeline

Sales Representative

Sagebrook Home
04.2025 - 04.2025

Customer Greeter

Alder & Tweed Furniture
04.2025 - 04.2025

Busser/Restaurant Hostess

Nostrano Italian Eatery
06.2023 - Current

Youth Volleyball Coach

NOVA Volleyball Club
07.2021 - 08.2022

Babysitter

Amanda Weber
06.2019 - 09.2019

Bachelor of Arts - Health And Wellness: Psychology & Healthcare MGMT

High Point University

High School Diploma -

Trumbull High School

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