Julia Grimes
Columbus,GA
Summary
Results-driven professional with a passion for creating content to engage people and drive conversions. Experienced in developing content for social media, websites and other digital platforms. Possesses an in-depth understanding of content marketing strategies. Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Digital Content Creator
Self
01.2020 - Current
- Applied current editing and photography tools to tell great stories.
- Implemented strategies and tactics to grow followers on social media channels.
- Developed original content using social listening and independent sources.
- Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
- Organized and worked with raw footage from multiple cameras and sources.
Self Social Media Manager
The Rathershacks
06.2015 - Current
- Collaborated with marketing team members to develop creative strategies for targeting new audiences
- Managed content creation, curation and scheduling for multiple social channels including Facebook and Instagram
- Published content that aligned with brand to build connections and encourage positive action
- Planned and executed social media vision, driving brand discovery and customer engagement
- Researched social media trends and monitored competitor activity, evolving highly relevant social content.
Cast Member
Walt Disney Entertainment
03.2022 - 10.2022
- Constantly learning new technology to ensure safe and timely ride operation
- Utilized excellent communication skills to deliver instructions clearly to guests prior to boarding the ride while ensuring friendly and professional customer service with an upbeat attitude
- Followed detailed written instructions for operating amusement park technology accurately and safely ensuring guest satisfaction and safety
- This includes emergency procedures, constantly watching security cameras and scanning guest areas on and off the coaster track, ride start and stop, and all other responsibilities in the control booth
- Responded quickly in emergency situations, following established protocols and alerting appropriate park-wide personnel as needed via radio
- If needed, also providing first aid logging and assistance and taking down information of ride delays and message errors
- Assisted with loading and unloading passengers onto Orlando's fastest, tallest, and longest coaster dispatching a maximum of 60 trains, totaling roughly 1680 guests, per hour
- While working with the company, I received many recognitions, awards, and compliments on exemplary customer service and record times on dispatch.
06.2021 - 01.2022
- Exercised sound judgment when making decisions related to the safety and satisfaction of guests or personnel
- Learned promotions, company lore, practices and preserving the magic of the company while educating others on the same
- Collaborated effectively with other departments in order to ensure smooth operations throughout the park
- Initiated courteous and professional conversations with guests in order to build relationships, increase satisfaction, and encourage repeat visits
- Working with the company I received many awards and recognitions from guests and superiors on my hard work and customer service.
Education
Certificate Program, Non-degree - Computer Science - Cybersecurity
Columbus State University
Columbus, GA12.2024
Bachelor of Arts - Creative Writing for Entertainment
Full Sail University
Winter Park, FL05.2020
Skills
- Adobe Creative Suite
- Strategic Content Planning
- Creative Direction
- SEO Techniques
- Python
- Research and Analysis
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- SEO
- Wordpress
- Python 3
Timeline
Cast Member
Walt Disney Entertainment
03.2022 - 10.2022
06.2021 - 01.2022
Digital Content Creator
Self
01.2020 - Current
Self Social Media Manager
The Rathershacks
06.2015 - Current
Certificate Program, Non-degree - Computer Science - Cybersecurity
Columbus State University
Bachelor of Arts - Creative Writing for Entertainment
Full Sail University
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