Julia Grobbel
Dallas,Oregon
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Tasting Room Associate, Lead & Head of Kitchen
Van Duzer Vineyards
Dallas, OR
07.2021 - Current
- Enhanced customer experience by providing personalized wine recommendations.
- Maintained a clean and inviting tasting room, ensuring an enjoyable atmosphere for visitors.
- Increased sales through upselling techniques and promoting wine club membership benefits to guests.
- Assisted in planning and executing special events, creating memorable experiences for attendees.
- Fostered lasting relationships with customers by maintaining excellent communication and follow-up skills.
- Collaborated with team members to ensure seamless guest service and efficient operations during busy hours.
- Provided attentive service to guests by anticipating needs and promptly addressing requests or concerns.
- Increased customer satisfaction through consistent delivery of high-quality dishes and timely service.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed new menu items, incorporating seasonal ingredients and current culinary trends for increased profitability.
Shift Lead
Ugo's Pizza Parlor
Dallas, OR
07.2019 - 12.2021
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Personal Assistant
Time Saver
Chester, CA
10.2018 - 03.2020
- Assisted in the process of packing customers belongings in a safe and timely manor.
- Improved time management through effective prioritization and organization of tasks.
- Accomplished project deadlines by assisting with task completion.
Produce Department/Cut Fruit Room
Safeway
Dallas, OR
03.2019 - 07.2019
- Enhanced customer satisfaction by providing exceptional product quality and freshness.
- Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
- Maintained produce area and kept produce storage area clean and sanitary.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
Education
High School Diploma -
Paradise High School
Paradise, California06.2018
Skills
- Customer Retention
- Sales Strategy
- Customer Service
- Safety and Cleanliness Standards
- Attention to Quality
- Organizational skills
- Food pairing knowledge
- Inventory management
- Flexible Hours
- Creative Thinking
- Ability to Lift 40 Pounds
- Friendly and Helpful
- Honest and Dependable
Accomplishments
- Achieved 86% on WSET Lvl. 2 Exam
Awards
- Honor Roll (Grades 9-12)
- WSET Level 2: Passing score of 86%
Timeline
Tasting Room Associate, Lead & Head of Kitchen
Van Duzer Vineyards
07.2021 - Current
Shift Lead
Ugo's Pizza Parlor
07.2019 - 12.2021
Produce Department/Cut Fruit Room
Safeway
03.2019 - 07.2019
Personal Assistant
Time Saver
10.2018 - 03.2020
High School Diploma -
Paradise High School