Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Timeline
Generic

Julia Grobbel

Dallas,Oregon

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Tasting Room Associate, Lead & Head of Kitchen

Van Duzer Vineyards
07.2021 - Current


  • Enhanced customer experience by providing personalized wine recommendations.
  • Maintained a clean and inviting tasting room, ensuring an enjoyable atmosphere for visitors.
  • Increased sales through upselling techniques and promoting wine club membership benefits to guests.
  • Assisted in planning and executing special events, creating memorable experiences for attendees.
  • Fostered lasting relationships with customers by maintaining excellent communication and follow-up skills.
  • Collaborated with team members to ensure seamless guest service and efficient operations during busy hours.
  • Provided attentive service to guests by anticipating needs and promptly addressing requests or concerns.
  • Increased customer satisfaction through consistent delivery of high-quality dishes and timely service.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Developed new menu items, incorporating seasonal ingredients and current culinary trends for increased profitability.

Shift Lead

Ugo's Pizza Parlor
07.2019 - 12.2021
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.

Personal Assistant

Time Saver
10.2018 - 03.2020
  • Assisted in the process of packing customers belongings in a safe and timely manor.
  • Improved time management through effective prioritization and organization of tasks.
  • Accomplished project deadlines by assisting with task completion.

Produce Department/Cut Fruit Room

Safeway
03.2019 - 07.2019
  • Enhanced customer satisfaction by providing exceptional product quality and freshness.
  • Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.

Education

High School Diploma -

Paradise High School
Paradise, California
06.2018

Skills

  • Customer Retention
  • Sales Strategy
  • Customer Service
  • Safety and Cleanliness Standards
  • Attention to Quality
  • Organizational skills
  • Food pairing knowledge
  • Inventory management
  • Flexible Hours
  • Creative Thinking
  • Ability to Lift 40 Pounds
  • Friendly and Helpful
  • Honest and Dependable

Accomplishments

  • Achieved 86% on WSET Lvl. 2 Exam

Awards

  • Honor Roll (Grades 9-12)
  • WSET Level 2: Passing score of 86%

Timeline

Tasting Room Associate, Lead & Head of Kitchen

Van Duzer Vineyards
07.2021 - Current

Shift Lead

Ugo's Pizza Parlor
07.2019 - 12.2021

Produce Department/Cut Fruit Room

Safeway
03.2019 - 07.2019

Personal Assistant

Time Saver
10.2018 - 03.2020

High School Diploma -

Paradise High School

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Julia Grobbel