Summary
Overview
Work History
Education
Skills
Certifications Courses
Languages
Timeline
Generic

JULIA GROMADZKI

Summary

Management professional with outstanding track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication. Exceptional at ensuring customer satisfaction and loyalty.

Overview

6
6
years of professional experience

Work History

Shift Manager

Taco Bell
04.2023 - Current
  • 0Completed scheduling and payroll tasks efficiently, ensuring proper coverage and adherence to labor budgets.
  • Resolved customer complaints and issues promptly, ensuring high levels of customer satisfaction and retention.
  • Led and motivated teams ranging from two to ten employees to exceed sales goals and provide exceptional customer service.
  • Excelled in every store position and regularly backed up front-line staff.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Put away truck inventories twice a week with over 200+ items each to maintain a clean and organized store.

Service Champion

Taco Bell
03.2020 - 04.2023
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
  • Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
  • Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
  • Resolved customer complaints gracefully, ensuring repeat business and customer loyalty.
  • Kept accurate register and dropped excess cash into safe at regular intervals.

Food Champion

Taco Bell
06.2020 - 03.2023
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Assisted in training new hires, promoting adherence to company policies and procedures.
  • Enhanced kitchen efficiency by organizing and maintaining a clean work area.

Groomer

The Grooming Room
11.2020 - 08.2022
  • Assisted groomers with bathing, brushing, and drying pets in a fast-paced environment.
  • Provided excellent customer service by addressing client concerns and answering questions.
  • Maintained clean and organized work stations to ensure a safe and efficient grooming process.
  • Learned grooming techniques and handling skills to assist with various breeds and temperaments.

Bagger

NAS Jax Comissary
07.2019 - 03.2020
  • Efficiently sorted and packed groceries for customers with attention to detail.
  • Provided exceptional customer service by assisting with carry-out and providing assistance.
  • Collaborated with team members to ensure smooth operations and customer satisfaction.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Bagged customer purchases while paying mind to industry best practices.
  • Returned unwanted merchandise and retrieved specially requested products.

Education

Associate of Science - Psychology

St. John's River State College
09-2025

Associate of Arts - Psychology

St. Johns River State College
12-2024

GED -

Fleming Island High School
05-2022

Skills

  • Leadership

  • Communication

  • Problem-solving

  • Team building

  • Customer service

  • Time Management

  • Conflict Resolution

  • Punctual and reliable

  • Inventory control

  • Cash handling

Certifications Courses

  • Word
  • Excel
  • Powerpoint

Languages

Polish

Timeline

Shift Manager

Taco Bell
04.2023 - Current

Groomer

The Grooming Room
11.2020 - 08.2022

Food Champion

Taco Bell
06.2020 - 03.2023

Service Champion

Taco Bell
03.2020 - 04.2023

Bagger

NAS Jax Comissary
07.2019 - 03.2020

Associate of Science - Psychology

St. John's River State College

Associate of Arts - Psychology

St. Johns River State College

GED -

Fleming Island High School

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JULIA GROMADZKI