JULIA GUZMAN
Colton,CA
Summary
Approachable and excellent listener, consistently setting positive example for customer service and problem resolution. Anticipate needs of guests and offer recommendations for improving customer service. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
6
6
years of professional experience
Work History
Fullfilment Center Associate
Amazon
06.2021 - Current
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Collaborated with team members to complete timely orders and avoid delays.
SHIFT
LEAD, Five Guys
04.2019 - 04.2021
- Offered guests and staff safe environment by strictly enforcing company rules
- Resolved or escalated business problems to keep operations moving smoothly
- Maintained awareness of customer activities good relations with high- value customers
- Ensure that employees follow correct prepping procedures in morning
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Delegated daily tasks and oversaw 4 employees
FILE CLERK
Cardiology Medical Group
08.2017 - 04.2019
- Collected documents to be filed from departments and staff
- Sorted, organized, and maintained office records
- Returned pulled files to proper locations to maintain easy staff access
- Numbered, ordered and filed patient paperwork
- Filed files back when pulled out for week
- Added new material to file records and created new records.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Maintained physical and computer-based filing systems.
- Assisted with data entry and administrative support tasks to help meet team goals
Education
Certification - Veterinary Technology
American College of Healthcare
Riverside, CA05.2024
HIGH SCHOOL DIPLOMA -
South Hills High School
West Covina, CA06.2018
Skills
- Multitasking
- Organization
- Teamwork
- Leadership
- Optimistic
- Motivation
- Animal Restraint
- Radiology
- Lab Diagnostics
- Dietary Needs
Languages
Sign Languge
Limited Working
Timeline
Fullfilment Center Associate
Amazon
06.2021 - Current
SHIFT
LEAD, Five Guys
04.2019 - 04.2021
FILE CLERK
Cardiology Medical Group
08.2017 - 04.2019
Certification - Veterinary Technology
American College of Healthcare
HIGH SCHOOL DIPLOMA -
South Hills High School
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