Julia Hanes
Lincoln,NE
Summary
Human Resource and leadership professional with over 4 years of management experience and 6 years of expertise in onboarding and training new hires. Proven success in driving teamwork, overseeing company operations, and excelling in communication, reporting, and compliance. Adept at managing multi-office coordination, ensuring quality assurance, and handling payroll processes. Skilled in fostering strong team dynamics and contributing to organizational growth through effective leadership and strategic support.
Overview
9
9
years of professional experience
Work History
Talent Resource Coordinator
Medix Staffing Solution
2024.04 - Current
- Lead the onboarding process for new talent, handling all necessary paperwork, tax forms, I-9 verification, and payroll setup
- Assist with organizing and scheduling health and drug screenings as required for talent placement
- Maintained ongoing administrative responsibilities, ensuring smooth office operations and continued support for regional offices
- Collaborated with the Talent HR team to manage employment verifications, ensuring compliance and accuracy.
Office Coordinator
Medix Staffing Solution
2023.03 - 2024.04
- Managed all administrative duties for the Kansas City office, later expanding to oversee offices in Milwaukee and Minnesota
- Assisted with new hire processes, including scheduling, onboarding documentation, and maintaining timecards for all placed talent
- Coordinated with multiple departments to ensure seamless operations and support for talent across various locations
Server
Longhorn Steakhouse
2021.12 - Current
- Ensure optimal experience in a fast-paced, high-energy culture
- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues.
General Manager
Rancho Grande Cantina
2017.11 - 2021.12
- Supervised and guided overall operations, resulting in increase in customer satisfaction and a boost in productivity through improved onboarding processes for over 100 team members, including staffing, scheduling, training, and development
- Prepared comprehensive administrative and operational reports, including timesheets, staffing reports, inventories, cash reports, and payroll, ensuring accuracy and compliance
- Optimized profits by controlling food, liquor, and labor costs within budgetary constraints
- Managed all bookkeeping and accounting tasks efficiently using advanced financial software
- Led a team through shifts with effective communication and control, achieving seamless operations and enhanced team performance.
Server
Buffalo Wild Wings
2016.09 - 2018.08
- Provided exceptional service to an average of 50+ customers per shift, effectively managing orders and resolving issues swiftly to maintain a customer satisfaction rate of 95%
Customer Service
Target
2015.11 - 2018.01
- Managed customer returns, exchanges, and online order pickups with efficiency and a focus on customer satisfaction
- Assisted customers with store inquiries, product availability, and registry setups, ensuring a positive shopping experience
Education
BBA - Business Management
University of Missouri - Kansas City
Kansas City, MO2022
Skills
- Communication & Administrative Support
- Leadership & Teamwork
- Onboarding & Training
- P & L/Quality Assurance
- Payroll/QuickBooks/ADP
- Microsoft Software, Google Suites
- Scheduling & Timecard Management
- Multi-Office Coordination
- Talent Acquisition & Retention
- Compliance & Employment Verification
Accomplishments
Desire to Serve Others Award | Medix Staffing Solutions | 2024
- Selected from over 500 employees at the company's Mid Year Celebration. Recognized for exceptional dedication to service and leadership. Acknowledged for exceptional drive and superior achievement.
Timeline
Talent Resource Coordinator
Medix Staffing Solution
2024.04 - Current
Office Coordinator
Medix Staffing Solution
2023.03 - 2024.04
Server
Longhorn Steakhouse
2021.12 - Current
General Manager
Rancho Grande Cantina
2017.11 - 2021.12
Server
Buffalo Wild Wings
2016.09 - 2018.08
Customer Service
Target
2015.11 - 2018.01
BBA - Business Management
University of Missouri - Kansas City
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