JULIA HARRISON
Chandler,AZ
Summary
Well-qualified Human Resources Representative with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Senior HR Services Representative
ASML
04.2022 - Current
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Developed and maintained positive relationships with key stakeholders to establish trust and rapport.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Created and delivered HR training sessions to staff, managers and executives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
Senior HR Services Representative Team Captain
ASML
02.2023 - 05.2023
- Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
- Challenged teammates to get better and work harder by constructively confronting negativity, and pessimism.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Regional Human Resources Lead
Amazon
08.2021 - 04.2022
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR database with new employee information, changes in benefits, and other details.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Prepared new hire letters, employee contracts, and corporate policies.
Time and Expense Associate
Aerotek
01.2021 - 08.2021
- Maintained payroll and benefits for employees and solved financial discrepancies
- Adhered to federal and state policy guidelines for payroll and benefit issues for thousands of employees
- Retained 100% accuracy weekly on procedural efforts to solve financial discrepancies for employees
- Responsible for monitoring account load to ensure payments are made in a timely manner
- Ran audits to identify missing timecards and provided solutions to contractors to validate and correct timecards.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Administrative Assistant II
San Diego County, Human Resources Agency
02.2020 - 01.2021
- Implemented and managed paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, for patient medical records
- Conducted searches to find the needed information for patient medical records
- Compared data from medical documents, or re-entered data in verification format to detect errors.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Regional Sales Manager
Buca Di Beppo
11.2018 - 05.2020
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Education
MS - Psychology, Industrial and Organizational Psychology
Grand Canyon University
BA - Psychology
Azusa Pacific University
Skills
- Customer Relations
- Complaint Response
- Manager Coaching and Training
- Organizational Systems
- HR Policies
- Vendor Relations
- Conflict Resolution Tactics
- Human Resources Procedures
Timeline
Senior HR Services Representative Team Captain
ASML
02.2023 - 05.2023
Senior HR Services Representative
ASML
04.2022 - Current
Regional Human Resources Lead
Amazon
08.2021 - 04.2022
Time and Expense Associate
Aerotek
01.2021 - 08.2021
Administrative Assistant II
San Diego County, Human Resources Agency
02.2020 - 01.2021
Regional Sales Manager
Buca Di Beppo
11.2018 - 05.2020
MS - Psychology, Industrial and Organizational Psychology
Grand Canyon University
BA - Psychology
Azusa Pacific University
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