Julia Hauschildt
Reno,United States
Summary
Dynamic leader with a proven track record at Proactive Dog Training, enhancing customer engagement and retention through innovative service solutions and quality assurance. Expert in analytical thinking and creative problem-solving, I spearheaded business growth and training development, achieving exceptional client satisfaction rates. Skilled in time management, I transformed operational efficiency and team capabilities.
Overview
20
20
years of professional experience
Work History
Business Owner
Proactive Dog Training
Seattle
01.2015 - 01.2025
- Developed comprehensive training programs, established quality standards and built lasting client relationships, leading to substantial business growth
- Analyzed market trends to optimize service offerings, streamlined operations and enhanced customer satisfaction through data-driven decision making
- Orchestrated end-to-end business operations including scheduling, billing, and house management services, while maintaining high standards of customer service excellence
- Pioneered innovative training methodologies and business strategies, transforming a startup into a respected industry leader while maintaining exceptional client satisfaction rates
Manager
Puppyworks
Seattle
01.2014 - 01.2015
- Developed and mentored team members while streamlining workflows, fostering a culture of continuous improvement and excellence
- Led business operations, implemented streamlined workflows, and developed team capabilities while managing customer relationships and service quality standards
- Orchestrated end-to-end operations transformation, enhancing scheduling efficiency and marketing strategies while maintaining high client satisfaction rates
Manager
Grandma's Critter Care
Seattle
10.2012 - 01.2014
- Led daily operations and staff development for pet care, implementing structured scheduling system and enhancing client satisfaction through personalized service delivery
- Orchestrated team coordination for pet care services, fostered positive relationships with pet owners, and maintained high standards of animal welfare
- Managed detailed client records and pet care requirements, ensuring compliance with safety protocols while optimizing operational efficiency
- Developed and mentored staff members, creating comprehensive training programs and establishing clear communication channels with clients
Paralegal
Binder and Binder
09.2011 - 10.2012
- Managed comprehensive caseload of 300 social security disability claims across 5 states, coordinating court schedules and ensuring accurate documentation submission
- Orchestrated end-to-end case management processes, from initial client intake to final court proceedings, maintaining meticulous documentation standards
- Provided dedicated support to clients through disability claims process, identifying and connecting them with vital community resources and assistance programs
- Streamlined case filing procedures and court scheduling protocols, enhancing workflow efficiency while maintaining high-quality client service standards
- Built strong relationships with courts, legal teams, and support services to facilitate optimal outcomes for disability claim cases and client welfare
Receptionist
ACCO Engineered Systems
Kent, WA
01.2009 - 05.2011
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Coordinated company events with venues and advised staff of pertinent details.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Monitored office supplies inventory and placed orders when necessary.
- Assisted with special projects assigned by management when required.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Medical Receptionist
Evergreen Women's Care
Totem Lake, WA
08.2004 - 06.2008
- Completed relevant insurance and other claim forms.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted and checked in patients, updating patient information in computer system.
Education
Caniine Correspondence Studies -
Northwest School of Canine Studies
Seattle11.2014
High school deploma -
West Valley High School
Yakima, WA06.1992
Skills
- Customer Engagement
- Client Retention
- Quality Assurance
- Service Innovation
- Time Management
- Analytical Thinking
- Creative Problem Solving
- Training Development
- Customer Insights
Hobbies and Interests
- Amateur genealogist, tracing ex-husband's family back to 1589.
- Avid outdoors photographer specializing in micro shots.
References
- Lorna Zivin, Client, lorna.zivin@gmail.com, 2149523826
- John Halloran, Client, johalloran@seanet.com, 2068497918
- Tony Whatley, Client, 2068909741
- Toby Jayne, Client, janyetoby@gmail.com
Timeline
Business Owner
Proactive Dog Training
01.2015 - 01.2025
Manager
Puppyworks
01.2014 - 01.2015
Manager
Grandma's Critter Care
10.2012 - 01.2014
Paralegal
Binder and Binder
09.2011 - 10.2012
Receptionist
ACCO Engineered Systems
01.2009 - 05.2011
Medical Receptionist
Evergreen Women's Care
08.2004 - 06.2008
Caniine Correspondence Studies -
Northwest School of Canine Studies
High school deploma -
West Valley High School
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