Julia Hernandez
Fresno,CA
Summary
Self-starting Accounts Receivable Supervisor with 20 years of experience handling accounts while supervising team of 25 employees. Strong work ethic, and adaptability. Adept at working effectively unsupervised and quickly mastering new skills. Balances heavy workload without faltering in precision, professionalism and high standards of communication.
Overview
20
20
years of professional experience
Work History
Office Manager/Accounts Receivable Supervisor
California Medical Legal Specialists, LLC
Fresno, CA
03.2004 - 02.2024
- Reviewed resumes submitted by applicants for open positions.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Gathered personnel records from other departments or employees.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Implemented office policies and procedures.
- Monitored timekeeping records for accuracy and completeness.
- Administered and processed payroll accurately ensuring all employees were paid on time.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Created spreadsheets in Excel to track data such as vacation requests, sick days.
- Supervised staff members and delegated tasks, setting priorities and goals.
- Used judgment and initiative in handling confidential matters and requests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Completed thorough opening and closing functions to maintain operational standards each day.
- Maintained filing system for records, correspondence and other documents.
- Prepared and processed payrolls to all remote workers, transcriptionist and record reviewers.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Reviewed files and records to obtain information and respond to requests.
- Reviewed all incoming payments accuracy from Workers' Compensation Insurance Companies and law firms before posting them into the accounting software.
- Scanned accounts receivable documents (payments and EORs) into accounting software.
- Reviewed completed work to verify consistency, quality and conformance.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Researched payment discrepancies chargebacks and write-offs.
- Processed month-end closing activities for over 130 QME physicians such as preparing journal entries, reconciling accounts, and creating financial reports.
- Generated monthly statements for 130 QME physicians such as itemized statements, customer balance details, invoices accompanied along with physicians payment stubs.
Education
Associate of Applied Science - Accounting
Heald College
Fresno, CAHigh School Diploma -
Fresno High School
Fresno, CASkills
- Staff Hiring
- Policy Development
- Office Management
- Employee Supervision
- Customer Service
- Bookkeeping
- Data Entry
- Administrative Support
- Account Reconciliation
- Employee Training
- Organizational Skills
- Payroll Processing
- Human Resources
- Policy Implementation
- Personnel Records Maintenance
- Compensation/Payroll
- Employee Relations
- Employee Onboarding
- Team Player
- New Hire Orientation
- Accounts Receivable
- Deposit Verification
Timeline
Office Manager/Accounts Receivable Supervisor
California Medical Legal Specialists, LLC
03.2004 - 02.2024
Associate of Applied Science - Accounting
Heald College
High School Diploma -
Fresno High School
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