Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julia Hernandez

San Elizario,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Pre-K Substitute Teacher

Esc Region 19
09.2023 - Current
  • Enhanced classroom environment by incorporating stimulating visuals and hands-on activities for increased student engagement.
  • Implemented behavior management strategies effectively, resulting in improved overall classroom dynamics and student focus.
  • Provided individualized support to students with diverse learning needs, tailoring instruction to accommodate various learning styles.
  • Developed creative teaching techniques for challenging concepts, simplifying complex ideas into easily digestible information for young learners.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.

Resolution Coordinator 2

Walmart
08.2022 - 05.2023
  • Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
  • Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
  • Formulated focused and individualized resolutions aimed to peacefully settle disputes.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Assistant

L.A Events
11.2020 - 02.2022
  • Coordinated vendors, timelines and budgets for events
  • Maintained close communication with clients to mitigate service issues
  • Answered incoming calls while recording accurate messages
  • Scheduled and coordinated meetings, appointments and travel arrangements
  • Handled data entry tasks with high levels of speed and accuracy.

Secretary

Warrior Energy
06.2018 - 09.2019
  • Effectively communicate with diverse clients to cultivate solid relationships with clients, resulting in 100% customer satisfaction
  • Secretarial duties for the office
  • Scheduling business trips and meetings
  • Wrote weekly quantity reports for soil volumes to track progress and invoice clientele
  • Maintained client relationships; prepared bids; liaised with clients and sub-consultants

Laborer

Martinez Roofing
09.2017 - 03.2018
  • Performed skilled and semi-skilled repairs to existing roofs, including shingle replacement
  • Completed residential and commercial roofing work on time and within expected project parameters, increasing repeat business opportunities
  • Counted, verified and manually unloaded incoming orders
  • Planned, organized and oversaw daily activities of multiple production crews

Education

Diploma -

San Elizario High School
San Elizario, Tx

Associate of Science - Architecture

El Paso Community College
El Paso, Tx

Skills

  • Customer Service
  • Data Entry
  • Teamwork and Collaboration
  • Customer Relations
  • Leadership
  • Schematic Design
  • Structural Drawings
  • Project Presentations
  • Daily Logs
  • Site Analysis
  • Clerical Support

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pre-K Substitute Teacher

Esc Region 19
09.2023 - Current

Resolution Coordinator 2

Walmart
08.2022 - 05.2023

Assistant

L.A Events
11.2020 - 02.2022

Secretary

Warrior Energy
06.2018 - 09.2019

Laborer

Martinez Roofing
09.2017 - 03.2018

Diploma -

San Elizario High School

Associate of Science - Architecture

El Paso Community College

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Julia Hernandez