Julia Hernandez
Atwater,CA
Summary
Detail oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Team Lead
One Plant
06.2023 - 11.2024
- Refunded payments for returned items, Processed exchanges and offered store credit to achieve customer satisfaction.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Team Lead
The Bakery
07.2022 - 02.2023
- Managed high volumes of cash with 100% accuracy rate.
- Informed Customers of current store promotions to encourage additonal sales purchases.
- Built customer loyalty retention by delivering excellent shopping shopping experiences.
Front Desk Receptionist
Aramark
03.2020 - 09.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
Atwater High School
Atwater, CA06-2013
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- POS Transactions
- Brand Awareness
- Team Cooperation
- Cost Control
- Suggestive Selling
- Flexible Hours
- Inventory and Supply Management
- Goal Driven
- Promoting Loyalty
Timeline
Team Lead
One Plant
06.2023 - 11.2024
Team Lead
The Bakery
07.2022 - 02.2023
Front Desk Receptionist
Aramark
03.2020 - 09.2020
High School Diploma -
Atwater High School