Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Julia Hernandez

Wyoming

Summary

Professional with strong background in legal support, equipped to handle variety of tasks in fast-paced environment. Expertise in legal research and document management, ensuring accuracy. Known for effective team collaboration and adaptability, and always focused on achieving daily goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Lead

Service Professor
09.2023 - 11.2024
  • Scheduled and confirmed appointments and meetings to clients and management.
  • Trained new employees and delegated daily tasks.
  • Following cash handling procedures ensuring accuracy and proper documentation at all times.
  • Managed high call volumes while providing exceptional customer support.

Customer Service Representative

Chervon North America
08.2022 - 08.2023
  • Responded to customer requests for products, services, and company information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Performed administrative tasks efficiently, including data entry, document preparation, and expense tracking.

Assistant Manager

Planet Fitness
03.2021 - 05.2022
  • Supervised day-to-day operations to meet performance.
  • Maintained a clean, safe, and organized environment.
  • Monitored cash intake and deposit records.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees.
  • Scheduled staff shifts to ensure proper coverage.

Office Manager

Clark Hill PLC
06.2020 - 02.2021
  • Coordinated office events and meetings.
  • Conducted regular inventory assessments of office supplies, ordering necessary items.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Office Manager

Barnes & Thornburg
07.2019 - 06.2020
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other related tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Paralegal

Olympia Law Group
01.2018 - 09.2018
  • Edited and proofread legal documents to verify accuracy.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Communicated with clients to keep all parties informed on case updates.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.

Education

High School Diploma -

Homeschooled

Bachelor’s of Science - Political Science, Social and Economics Studies

University of California, Los Angeles
12.2020

Political Science -

Western Michigan University
12.2016

Skills

  • Staff training and development
  • Schedule coordination
  • Multitasking and organization
  • Teamwork and collaboration
  • Problem-solving
  • Exceptional communication
  • Customer service expertise
  • Office organization

Certification

  • CPR/AED Certified
  • ISSA Personal Trainer Certified

Awards

Full-ride scholarship to Eastern Michigan University

Timeline

Office Lead

Service Professor
09.2023 - 11.2024

Customer Service Representative

Chervon North America
08.2022 - 08.2023

Assistant Manager

Planet Fitness
03.2021 - 05.2022

Office Manager

Clark Hill PLC
06.2020 - 02.2021

Office Manager

Barnes & Thornburg
07.2019 - 06.2020

Paralegal

Olympia Law Group
01.2018 - 09.2018

Bachelor’s of Science - Political Science, Social and Economics Studies

University of California, Los Angeles

High School Diploma -

Homeschooled

Political Science -

Western Michigan University

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Julia Hernandez