Julia Hernandez
Santa Barbara,CA
Summary
Dynamic and adaptable professional with a proven track record at the University of California, Santa Barbara. Excelled in roles requiring excellent communication and leadership, significantly enhancing visitor satisfaction and student community integration. Demonstrated creative problem-solving and teamwork, ensuring seamless event execution and administrative support. Skilled in activity planning and customer service, consistently meeting and exceeding project goals.
Overview
2
2
years of professional experience
Work History
Front Desk Assistant
University of California, Santa Barbara
Santa Barbara, USA
09.2024 - Current
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Provide administrative support.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed routine maintenance and repair.
Orientation Staff Leader
University of California, Santa Barbara
Santa Barbara, USA
03.2023 - 08.2024
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
- Created a welcoming environment for incoming students by providing them with advice on how to adjust to college life.
- Designed and implemented icebreaker activities to foster a sense of community among incoming students.
- Developed and presented interactive workshops on academic success strategies and time management.
- Collaborated with other staff members in organizing large-scale orientations for first-year students.
- Conducted tours of the campus for incoming freshmen.
- Developed relationships with current students to ensure they were informed of upcoming events and activities on campus.
Assistant Stage Manager
Zoot Suit at UCSB, University of California, Santa Barbara
Santa Barbara, USA
01.2024 - 05.2024
- Compiled scripts, program notes and other material related to productions.
- Assisted with all aspects of production, including budgeting, scheduling, and script analysis.
- Monitored performances to review technical and performance aspects for concept consistency.
- Collaborated with directors on blocking and scene changes during rehearsals and performances.
- Provided support to actors when necessary during performances or rehearsals.
- Communicated any issues or concerns regarding cast or crew to the Stage Manager immediately.
Education
Bachelor of Arts - Communication
University of California, Santa Barbara
Santa Barbara, CA06-2027
Skills
- Hardworking
- Teamwork
- Leadership
- Customer service
- Adaptability
- Excellent communication
- Activity planning
- Creative
Timeline
Front Desk Assistant
University of California, Santa Barbara
09.2024 - Current
Assistant Stage Manager
Zoot Suit at UCSB, University of California, Santa Barbara
01.2024 - 05.2024
Orientation Staff Leader
University of California, Santa Barbara
03.2023 - 08.2024
Bachelor of Arts - Communication
University of California, Santa Barbara
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