Research Analyst
Leveraged expertise in Salesforce, Cybersource, and client relations to enhance operational efficiency.

Dynamic Research Analyst and Quality Assurance Manager at J.Crew, adept at leveraging strong analytical skills and project management to drive operational efficiency. Proven track record in coaching diverse teams and enhancing performance through effective feedback, while utilizing expertise in Microsoft Excel and digital media to support management initiatives.
Leveraged expertise in Salesforce, Cybersource, and client relations to enhance operational efficiency.
Coached associates from diverse backgrounds to enhance skills and performance. Supported management initiatives through evaluation and feedback processes.