Julia Huddle
Bixby,OK
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Outgoing and compassionate person that loves to work hard and have fun.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Raising Canes
Bixby, Oklahoma
04.2022 - Current
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Resolved and investigated complaints regarding service, food quality and accommodations.
Education
High School Diploma -
Union High School
Tulsa, OK05-2021
Skills
- Staff Management
- Customer Engagement
- Complaint resolution
- Shift Management
- Food Service Background
Certification
- ServeSafe Manager 2/19/24
Timeline
Restaurant Manager
Raising Canes
04.2022 - Current
High School Diploma -
Union High School