Julia Hunt Carpenter

• Front office duties which include
• Checking patients in and out
• Providing customer service by answering phones, scheduling multiple appointments for 3 different Doctors.
• Insurance verification
• Claim filing & disputing with insurance company
• Generate reports

• Weekly Bulletin design
• Prepare weekly updates
• Answering phones
• Day to day computer and data base entries

Day to day operation manager in a small frozen yogurt shop

• Implemented operational strategies and effectively built customer and employee loyalty.
• Formulated policies and procedures to streamline operations.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Providing Customer service by scheduling and confirming appointments for over a hundred patients per day for 5 offices throughout the Atlanta area
• Generated weekly and monthly reports along with all front office duties
• Trained in Soft Dent, Dentrix, Microsoft Word, Excel
• Educated patients on importance of oral hygiene and demonstrated techniques for flossing, brushing and [Task].

• Assisted Doctor and Hygienist with patients
• Front office duties