JULIA JACOB
Montgomery,TX.
Summary
Skilled Business Development leader offering 27 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building, and team leadership abilities. Results-driven and proactive with a demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives, developing strong relationships with community leaders, clients and team members.
Overview
16
16
years of professional experience
Work History
RESIDENTIAL LOAN ORIGINATOR/BROKER
ADVENT HOME LENDING, LLC
06.2023 - Current
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Proactively identified solutions for customers experiencing credit issues.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Explained very technical financial information to applicants in easy to understand language.
- Assessed loan portfolios for compliance with underwriting policies.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Senior Mortgage Loan Originator
Gracemark Finanacial Services, LLC
01.2023 - 06.2023
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Fielded customer complaints and provided solutions.
- Reviewed loan files and updated to match current standards.
- Worked with underwriters to fix application problems and resolve issues.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Checked loan documents for accuracy prior to closing.
DIRECTOR OF BUSINESS DEVELOPMENT
GRACEMARK HOLDINGS/GRACEMARK HOMES
04.2020 - 01.2023
- Oversee client relationships and sales for multiple entities within Gracemark Holdings
- Maintain strong customer relationships while identifying new areas of opportunity and business growth
- Responsible for growing revenue, and leading sales and marketing teams to increase revenue and expand the Gracemark brand
- Assisted in forming new entities based on market trends and business needs
- Managed sales team to the number one sales position in multiple communities
- Developed and executed special community events, customer appreciation programs and vendor relationship events.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
GENERAL MANAGER
COMMUNITY IMPACT NEWSPAPER
06.2018 - 04.2020
- Managed the newspaper’s advertising, editorial, circulation, production, sales team, revenue, and margin for the Conroe/Montgomery edition
- Train and manage sales executives to ensure sales objectives are achieved
- Responsible for establishing and maintaining community relationships with local business owners, city and county leaders and local chambers of commerce.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
FUNDRAISING PROGRAM MANAGER
BACK2BASICS MINISTRY
04.2013 - 06.2018
- Responsible for securing new donors and growing donor base for non-profit serving children and teens in foster care and emergency shelters
- Source and manage donor contributions, coordinate communication with new and existing donors, secure donations for fundraisers and special events, and record donations and accounting in QuickBooks
- Achieve donation goals by promoting community outreach events and fundraisers to community and corporate business owners
- Recruit, train and manage volunteers for special events and general volunteer activities
- Increased donation revenue by 75% year over year.
- Implemented and led meetings, opening up a dialog with area managers to discuss business opportunities.
- Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
- Resolved problems, improved operations, and provided exceptional service
Regional Sales Executive/account Manager
Chanel, inc
04.2010 - 04.2013
- Responsible for managing 15M sales territory, exceeding sales plan, and increasing market share for Southwest Region Accounts
- Recruit, hire, manage, and develop sales team in national specialty accounts
- Manage 15 business managers and 90 sales associates
- Implement special events and product launches for increased revenue and market share
- Drive sales by negotiating with account senior management and buyers to increase revenue, stock levels, and corporate support
- Manage and coordinate all makeup artists, sales associates, and promotional assistants for special events and market promotions
- Exceeded sales plan and increased market share annually
- National Retail Account Manager of the Year 2012
- Recognized for highest sales increase in South Central Region 2011, 2012
INDEPENDENT SALES CONSULTANT
CAbi
07.2008 - 04.2011
- Responsible for developing and managing all aspects of women’s direct sales apparel business
- Recognized for consistently exceeding seasonal sales goals
- Implemented marketing strategies and developed customer relationships to increase clientele base and revenue by 50% annually.
Education
Bachelor of Arts Communication - Business Communication And Management
TEXAS A&M UNIVERSITY
College Station TexasSkills
- Lead Generation
- Networking Events
- Strategic Planning
- Business Development
- Outreach Initiatives
- Team Collaboration
- Effective Customer Communication
- Training and Development
- Sales and Marketing
- Prospecting and Cold Calling
Timeline
RESIDENTIAL LOAN ORIGINATOR/BROKER
ADVENT HOME LENDING, LLC
06.2023 - Current
Senior Mortgage Loan Originator
Gracemark Finanacial Services, LLC
01.2023 - 06.2023
DIRECTOR OF BUSINESS DEVELOPMENT
GRACEMARK HOLDINGS/GRACEMARK HOMES
04.2020 - 01.2023
GENERAL MANAGER
COMMUNITY IMPACT NEWSPAPER
06.2018 - 04.2020
FUNDRAISING PROGRAM MANAGER
BACK2BASICS MINISTRY
04.2013 - 06.2018
Regional Sales Executive/account Manager
Chanel, inc
04.2010 - 04.2013
INDEPENDENT SALES CONSULTANT
CAbi
07.2008 - 04.2011
Bachelor of Arts Communication - Business Communication And Management
TEXAS A&M UNIVERSITY
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