Julia Jett
Pawtucket,RI
Summary
Seasoned Human Resource Manager with 13 years of progressive experience in diverse industries. Proven track record in recruitment, onboarding, employee engagement and relations, and maintaining employee files. Seeking to leverage expertise in human resource management and business development to foster a robust and inclusive workplace environment.
Overview
14
14
years of professional experience
Work History
Human Resources Manager
Genesis HealthCare
01.2023 - 11.2023
- Manages the full recruitment cycle, from sourcing candidates to onboarding new hires, ensuring a smooth transition and positive initial experience
- Oversees employee engagement and relations, maintains comprehensive files, and effectively handles leave of absence and Worker's Compensation cases, while also providing support in scheduling
- Process weekly/bi-weekly payroll, vacation and sick time requests.
Business Office Manager
Anchor Bay Greenwich
03.2019 - 01.2023
- Managed daily resident census and billing operations, maintaining strict adherence to regulatory compliance
- Enhanced revenue collections efficiency by maximizing the collection of applied income and private long term care insurance receivables
- Assisted with submission, tracking, and resolution of medicaid pending applications to ensure accurate billing and cash collection
- Oversaw all hiring and onboarding processes, in addition to conducting end-of month reconciliation for census/revenue, accounts receivable, and cash/bank.
- Manages the full recruitment cycle, from sourcing candidates to onboarding new hires, ensuring a smooth transition and positive initial experience
- Oversees employee engagement and relations, maintains comprehensive files, and effectively handles leave of absence and Worker's Compensation cases, while also providing support in scheduling
- Process weekly/bi-weekly payroll, vacation and sick time requests.
Business Development Manager
Herb Chambers Cadillac
05.2016 - 09.2019
- Managed customer inquiries from various channels, ensuring prompt and effective response to calls and internet leads
- Supervised team members, focusing on tracking communications and employee training, contributing to overall operational efficiency
- Facilitated the onboarding process for new hires and provided training on the company's CRM, promoting consistent procedures and best practices.
Collections Officer/ Customer Service
Home Loan Investment Bank
01.2013 - 09.2015
- Managed communication with clients, ensuring professionalism during both inbound and outbound calls related to loan modifications and payment arrangements
- Coordinated the vehicle repossession department processes, demonstrating efficiency in document filing and payment processing.
Collections Officer
DMI
04.2010 - 01.2013
- Managed both outbound and inbound communication with patients regarding their outstanding medical debt, ensuring respectful and empathetic engagement
- Efficiently processed payments and facilitated establishment of payment arrangements, enhancing the financial efficiency of the organization.
Education
High School Diploma -
Central Falls High School
Central Falls, RI06.2005
Skills
- Collections
- Organizational Skills
- Management
- Excel
- Billing
- Microsoft Office (10 years)
- Processed invoices (1 year)
- Office manager experience
- Bank Reconciliation
- Accounts Receivable
- Accounts Payable
- General Ledger Accounting
- Human Resources
- Payroll
- Accounting
- Data Entry
- Budgeting
- Recruiting
- Business Development
- Auditing
- Human Resources Management
- HR Sourcing
- Account Reconciliation
- Employee Onboarding
- Benefits Administration
- Performance Assessment
- Payroll Administration
- Employee Relations
- Employee Handbook Development
- Recruitment
- Human Resources Operations
- Payroll Coordination
Personal Information
- Title: Human Resource Manager/ Business Office Manager
- Work Permit: Authorized to work in the US for any employer
Timeline
Human Resources Manager
Genesis HealthCare
01.2023 - 11.2023
Business Office Manager
Anchor Bay Greenwich
03.2019 - 01.2023
Business Development Manager
Herb Chambers Cadillac
05.2016 - 09.2019
Collections Officer/ Customer Service
Home Loan Investment Bank
01.2013 - 09.2015
Collections Officer
DMI
04.2010 - 01.2013
High School Diploma -
Central Falls High School
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