Julia Jewell
Lascassas,Tennessee
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Diligent Financial sales account manager for commercial businesses bringing 14 years of financial services and sales experience to assist in furthering organizational mission.
Overview
18
18
years of professional experience
Work History
Financial Services Representative
Dell Financial Services L.L.C
Nashville, TN
11.2010 - Current
- Gathered data on competitors' pricing, products, and promotional activities.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Participated in trade shows, conferences, and other marketing events.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Advised customers on the latest product features and benefits.
- Compiled reports on sales activity, progress towards goals, and other metrics.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
- Educated customers about products and services offered by the company.
- Developed pricing proposals tailored to individual client requirements.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Improved overall customer purchasing experiences to promote steady revenue.
- Adhered to company initiatives and achieved established goals.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Leveraged CRM system to manage sales activities and track sales performance.
- Fostered relationships with customers to expand customer base and retain business.
Karaoke DJ
Owner of Karaoke By DJ Jules
Lascassas, TN
01.2006 - Current
- Organized and maintained a large music library.
- Set up and tested audio equipment, such as microphones, amplifiers, mixers and speakers.
- Interacted with guests in a professional manner to ensure their enjoyment of the experience.
- Ensured that all lyrics were appropriate for the age group present.
- Checked sound levels regularly throughout performances to ensure optimal sound quality.
- Managed requests from patrons for specific songs or genres of music.
- Encouraged audience participation in sing-alongs and other activities during karaoke events.
- Assisted patrons with song selection by providing them with information about available songs and artists.
- Created playlists tailored to the interests of different audiences while adhering to copyright laws.
Bartender
Betty Lou's Lounge
Nashville, TN
10.2021 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
GED -
John Overton High School
Nashville, TN01.2002
Some College (No Degree) - Music
Middle Tennessee State University
Murfreesboro, TNSkills
- Sales Quota Achievement
- Customer Relationship Building
- Account Maintenance
- Customer Relationship Management
- Account Performance Reviews
- Financial Services
- Financial Reporting
References
References available upon request.
Timeline
Bartender
Betty Lou's Lounge
10.2021 - Current
Financial Services Representative
Dell Financial Services L.L.C
11.2010 - Current
Karaoke DJ
Owner of Karaoke By DJ Jules
01.2006 - Current
GED -
John Overton High School
Some College (No Degree) - Music
Middle Tennessee State University
Similar Profiles
KARL MCMICHEL JRKARL MCMICHEL JR
Account Manager III at Dell Financial Services L.L.CAccount Manager III at Dell Financial Services L.L.C
Kelly HardeeKelly Hardee
Global Vendor Manager at Dell Financial Services L.L.CGlobal Vendor Manager at Dell Financial Services L.L.C
Charles SimpsonCharles Simpson
Senior Advisor Credit. at Dell Financial Services L.L.CSenior Advisor Credit. at Dell Financial Services L.L.C