Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julia Jones

The Dalles,OR

Summary

Accomplished RN and Care Manager with a proven track record at The Oregon Veterans Home, enhancing patient outcomes through expert care plan development and compassionate advocacy. Skilled in geriatric care and clinical judgment, I've significantly contributed to interdisciplinary team coordination and staff supervision, ensuring high-quality, patient-centered care.

Overview

14
14
years of professional experience
1
1
Certification

Work History

RN/Resident Care Manager

The Oregon Veterans Home
07.2012 - 09.2024

Managed a 42 bed unit

  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed care from admission to discharge.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
  • Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Managed patients recovering from medical or surgical procedures.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Recorded details regarding therapies to keep patient charts updated.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Developed comprehensive resident assessments to identify needs, establish goals, and create personalized care plans.
  • Ensured regulatory compliance by conducting regular audits of care plans and documentation.
  • Helped set goals, determine appropriate interventions and connect resources for individual patients.
  • Managed department staff by monitoring performance, implementing improvement plans and conducting training.
  • Ensured timely completion of required documentation through effective time management skills.
  • Verified high-quality care through enforcement of standards and conduction of regular performance evaluations.
  • Contributed to high-quality standards by establishing a thorough knowledge base on all aspects related to geriatric care.
  • Promoted a culture focused on teamwork among coworkers which resulted in improved job satisfaction rates.
  • Planned and coordinated patient discharges.
  • Assessed clients and developed plans to meet needs.
  • Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
  • Maintained detailed records in compliance with agency standards and regulations.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Evaluated clients progress and adjusted service plans to address areas of concern.

Rn/Care Manager

Hood River Care Center
07.2010 - 08.2012
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed care from admission to discharge.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
  • Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Recorded details regarding therapies to keep patient charts updated.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assessed clients and developed plans to meet needs.
  • Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
  • Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
  • Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Maintained detailed records in compliance with agency standards and regulations.
  • Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
  • Participated in interdisciplinary case conferences fostering teamwork collaboration sharing best practice insights to optimize patient care outcomes.
  • Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
  • Maintained strict adherence to professional ethics and confidentiality guidelines, safeguarding sensitive information and promoting trust.
  • Evaluated clients progress and adjusted service plans to address areas of concern.
  • Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
  • Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
  • Enhanced patient care by developing and implementing individualized care plans.
  • Prioritized time management effectively balancing competing demands within dynamic fast-paced healthcare environments.
  • Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
  • Coordinated with healthcare professionals to ensure integrated support, improving patient outcomes.
  • Advocated for patients' needs with healthcare providers, securing necessary interventions for improved health outcomes.
  • Led team of care professionals, promoting collaborative approach to patient management.
  • Fostered strong relationships with patients and their families, enhancing trust and compliance with care plans.
  • Developed and maintained comprehensive patient records, improving accuracy in care delivery.
  • Conducted risk assessments for patients, proactively addressing potential health issues.
  • Enhanced patient care quality by developing personalized care plans based on thorough assessments.
  • Conducted comprehensive assessments to identify patient needs, facilitating targeted support.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Education

Associate of Applied Science - Nursing

Columbia Gorge Community College
The Dalles, OR
06.2010

Skills

Basic Life Support

Clinical judgment

Compassion and Empathy

Discharge Planning

Geriatric Care

Team Coordination

Staff Supervision

Licensed RN

Care Plan Development

Case Management

Patient and family advocacy

Wound Care

Long-Term Care

Managing deadlines

Chart updating

Intake and discharge

Certification

  • Wound Care Certified. Issued by Wound Care Educational Institute. Certification # 17105573, 3/27/23-3/27/28

Timeline

RN/Resident Care Manager

The Oregon Veterans Home
07.2012 - 09.2024

Rn/Care Manager

Hood River Care Center
07.2010 - 08.2012

Associate of Applied Science - Nursing

Columbia Gorge Community College
Julia Jones