Summary
Overview
Work History
Education
Skills
Timeline
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Julia Jordan

Brownsville,Texas

Summary

Detail-oriented medical professional with a strong background in medical administration and a proven track record of managing patient records, insurance documentation, and administrative tasks with precision. Recognized for exceptional collaboration skills and adaptability in fast-paced healthcare settings. Skilled in maintaining data integrity, ensuring confidentiality, and providing accurate medical billing, data entry, and patient scheduling support. A dependable team player committed to delivering high-quality results, streamlining office operations, and contributing to overall efficiency in dynamic environments.

Overview

13
13
years of professional experience
1
1
year of post-secondary education

Work History

Medical Clerk

The Green Law Firm
02.2016 - Current
  • Supported office operations by efficiently handling incoming mail, faxes, and deliveries, ensuring smooth workflow and reducing delays.
  • Streamlined appointment scheduling and confirmed medical appointments, optimizing time management and increasing daily patient flow.
  • Assisted clients with organizing travel arrangements for medical appointments, ensuring a seamless experience.
  • Requested, reviewed, and organized medical records, ensuring all relevant documentation was complete and up-to-date for case preparation.
  • Prepared and compiled demand packages for submission to insurance companies, ensuring thorough and accurate documentation to support client claims.
  • Organized and maintained medical files for trial preparation, ensuring all materials were readily available and well-documented for legal proceedings.
  • Assisted in training new Medical Clerks on clinic protocols, contributing to efficient teamwork and overall office productivity.
  • Followed up with healthcare providers to address requests, concerns, and ensure timely completion of necessary documentation.

Manager

Rack Daddy's Brownsville
04.2014 - Current
  • Hired and trained wait staff for peak performance
  • Conduct team meetings with staff to promote customer satisfaction
  • Managed strict beverage control to minimize waste
  • Bartending allows me to utilize my customer service skills
  • Developed pricing strategies while balancing firm objectives with customer satisfaction maximization
  • Managed all social media accounts
  • Coordinated art and graphic creation for effective marketing
  • Created beverage lists and promotions
  • Closed out cash register and prepared cashier report
  • Served each guest courteously, quickly and efficiently
  • Consistently used suggestive selling techniques
  • Conducted successful cash audits at the end of each shift

Supervisor, Executive Marketing Representative

Brownsville Advanced Medical Imaging
05.2012 - 05.2015
  • Trained, coached and mentored staff to ensure smooth adaptation of Medisoft program used to enter patient information
  • Trained staff on how to verify insurance for patients
  • Build a strong rapport with other doctors' offices through marketing in the field
  • Identified perspective doctors by using business directories and following leads from existing doctors
  • Negotiating pricing for exams and built contracts with clinics
  • Traveled out of town with the doctor to help staff as needed
  • Worked on subpoenas and affidavits requested by attorneys for imaging and pain management
  • Helped create and maintain a paperless system for the company's medical records
  • Managed all medical records
  • Marketed to attorneys seeking imaging services for their clients

Education

University of Texas at Brownsville
Brownsville, Texas

Associates Degree - Medical office specialist

Career Centers of Texas
Brownsville, Texas
01.2007

High School Diploma -

Los Fresnos High School
Los Fresnos, Texas
08.2000 - 05.2001

Skills

  • Word
  • Excel
  • PowerPoint
  • Needles Neos
  • Windows
  • Medisoft (Medical program)
  • Microsoft Office Essentials
  • Social media applications
  • Cash register (Points of Sale)
  • HIPAA regulations and compliance
  • Detail-oriented focus
  • Medical records maintenance
  • Medical coding
  • Medical billing
  • Electronic health records management
  • Medical records management

Timeline

Medical Clerk

The Green Law Firm
02.2016 - Current

Manager

Rack Daddy's Brownsville
04.2014 - Current

Supervisor, Executive Marketing Representative

Brownsville Advanced Medical Imaging
05.2012 - 05.2015

High School Diploma -

Los Fresnos High School
08.2000 - 05.2001

Associates Degree - Medical office specialist

Career Centers of Texas

University of Texas at Brownsville

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Julia Jordan