Julia Kavulich
Aviation Operations Leader | Charter Sales Strategist | Master Of High Touch Travel Experiences
Summary
Experienced aviation professional specializing in part 91 and 135 operations, trusted to deliver seamless, high-stakes trips from start to finish. I bring structure to chaos, communicate with intention and hold the bar high- for myself and everyone I work with. Calm under pressure, relentless about the details and fully in my element when everything's on the line. I don't just make it happen-I make it exceptional.
Overview
10
10
years of professional experience
Work History
Director of Flight Coordination
Jetstream Aviation
09.2021 - 05.2025
- Ran the show behind every flight, crafting seamless charter and owner flights for for high-net-worth clients. From first quote to wheels down, I saw it through.
- Led the charge on full trip coordination- crew scheduling, customs, hotels, ground transport, flight following- you name it, I owned it.
- Worked shoulder to shoulder with pilots, principals and executive assistants to make sure every detail landed right. Always confidential, compliant and client ready.
- Kept operations moving 24/7, calmly solving last minute chaos and never letting cracks show on the client side.
- Balanced high pressure with high standards, proving that thoughtful leadership and flawless logistics can go hand and hand.
- Built trust at every level, showing with clarity, candor and that everlasting service that people remember.
Customer Care
Alaska Airlines
06.2015 - 07.2021
- Served as the first point of contact for guests needing help with bookings, fare rules, routing and changes- translating airline policy into real answers with speed and grace.
- Chosen to launch the airline's inaugural chat platform- setting the pace for fast, personal, high volume guest service.
- Thrived in the thick of weather delays, IRROPs and real time reroutes- calm under pressure, fast on the keyboard and always a solution first thinker.
- Handpicked for elite-level service desks including the MVP Gold line based on top tier stats and feedback.
Skills
- Aviation Trip Coordination
- Situational Awareness & Emotional Intelligence
- Charter Quoting & Pricing Strategy
- Cross-Functional Team Collaboration
- White-Glove Guest Experience
- Executive & Client Communication
Timeline
Director of Flight Coordination
Jetstream Aviation
09.2021 - 05.2025
Customer Care
Alaska Airlines
06.2015 - 07.2021
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