Julia Kelley, RN
Centerville,MA
Summary
Patient-focused and empathetic Registered Nurse seeking a full-time position within Cape Cod Hospital's Labor and Delivery Unit. Bringing with me critical thinking skills, adaptability, compassionate care and extensive knowledge to help improve the lives of my patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nanny
Nicole Burnett
10.2023 - 03.2024
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
- Built positive and nurturing environments to support child social and emotional growth.
Patient Care Associate
BayPath Elder Services
05.2021 - 01.2023
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Enhanced patient satisfaction by providing compassionate and attentive care during daily interactions.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided emotional support to patients and families, fostering trust and strong relationships throughout the care process.
- Maintained confidentiality of sensitive information following HIPAA guidelines while discussing cases with healthcare professionals or family members involved in the treatment plan.
- Assisted with patient transfers and ambulation.
- Collaborated with patients, families and physicians to provide emotional support and answer any questions regarding patient medical care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Labor and Delivery Patient Care Associate
St Vincent Hospital
01.2022 - 12.2022
- Optimized patient outcomes by working closely with registered nurses, physicians, and other healthcare providers to ensure comprehensive care delivery.
- Expedited response times to critical situations by swiftly recognizing changes in patient conditions and alerting appropriate medical personnel when necessary.
- Maintained clean, safe, and well-organized patient environment.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Enhanced patient satisfaction by providing compassionate and attentive care during daily interactions.
- Contributed to a positive work culture by actively participating in team meetings and offering constructive feedback for continuous improvement efforts.
- Maintained confidentiality of sensitive information following HIPAA guidelines while discussing cases with healthcare professionals or family members involved in the treatment plan.
- Increased staff efficiency by training new Patient Care Associates on best practices, policies, and procedures within the unit.
- Improved patient mobility by assisting with transfers, ambulation, and range-of-motion exercises under the guidance of physical therapists.
- Upheld infection control and prevention policies across different patient-facing areas.
- Streamlined workflows by maintaining a well-organized and efficiently run unit, ensuring timely completion of tasks.
Contact Center Service Representative
Bellwether Community Credit Union
11.2012 - 01.2014
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Assisted clients in understanding billing procedures and payment options while maintaining strict adherence to internal policies regarding financial transactions.
- Contributed to positive team morale by fostering an inclusive work environment that encouraged collaboration amongst colleagues from diverse backgrounds and skill sets.
- Increased customer retention with exceptional interpersonal skills and proactive problem-solving abilities.
- Participated in ongoing training programs to stay abreast of industry trends, emerging technologies, and best practices within the field of customer service.
Education
High School Diploma -
Northbridge High School
Associate of Science - Nursing
Quinsigamond Community College
12.2022
Skills
- Direct Patient Care
- Patient Assessment
- Medication Administration
- Healthcare ethics
- Clinical Documentation
- Strong Clinical judgment
- Health Promotion
- Emergency Care
- Patient and family advocacy
- Compassionate Care
Certification
Registered Nurse
Massachusetts Board of Registration in Nursing
Expiration 10/2026
License Number: RN10013806
BLS Provider, American Heart Association
Certification Number: 255411154098
Timeline
Nanny
Nicole Burnett
10.2023 - 03.2024
Labor and Delivery Patient Care Associate
St Vincent Hospital
01.2022 - 12.2022
Patient Care Associate
BayPath Elder Services
05.2021 - 01.2023
Contact Center Service Representative
Bellwether Community Credit Union
11.2012 - 01.2014
High School Diploma -
Northbridge High School
Associate of Science - Nursing
Quinsigamond Community College