Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julia Kim

Clifton Park,NY

Summary

Dynamic and results-driven professional with extensive experience in team management, complex issue resolution, and oversight of administrative functions in fast-paced environments. Recognized as a proactive Community Manager, skilled in fostering strong relationships and delivering exceptional customer service while ensuring adherence to policies and procedures. Proven ability to enhance team morale and promote a positive community atmosphere through effective communication and leadership. Committed to driving operational excellence and creating an engaging environment for employees and residents.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Community Manager

Rose Associates
10.2024 - Current
  • Oversee daily operations of a 775-unit residential community, ensuring smooth and efficient property performance.
  • Streamlined leasing efforts during management transition, maintaining 95%+ occupancy rate.
  • Manage a team of leasing assistants and managers, providing leadership, accountability, and ongoing support.
  • Coordinate with vendors before, during, and after the turnover process to ensure timely, high-quality apartment readiness.
  • Handle escalated resident concerns with a focus on resolution, satisfaction, and retention.
  • Monitor and maintain the property's curb appeal, ensuring the community consistently looks clean, welcoming, and well-maintained.

Community Manager

Redstone Residential
07.2024 - 10.2024
  • Led team overseeing 600+ student housing lease-up communities across two properties; drove occupancy and leasing strategy.
  • Trained and managed a team of leasing representatives and managers, ensuring alignment with property goals and leasing targets.
  • Directed vendor relations and oversaw maintenance to ensure property standards were met.

Progressed from Asst. Property Manager to Sr. Property Manager

The Rosenblum Companies
09.2020 - 04.2024
  • Oversaw daily operations of Class-A residential communities, primary duties including budgeting, maintenance coordination, and vendor management.
  • Developed and executed lease-up strategies, achieving 96%+ occupancy across portfolios.
  • Trained and supervised cross-functional teams while ensuring compliance with fair housing laws.
  • Prepared annual budgets to maximize the company's needs and objectives.
  • Attained subject matter expertise in multifamily marketplace, including maintaining knowledge and data on economic and qualitative aspects of competitive properties through both market research and site visits.

Leasing Consultant

Tri City Rentals
10.2016 - 08.2020
  • Participated in regular training sessions to stay current on industry trends and best practices.
  • Collaborated with maintenance staff to ensure timely completion of work orders.
  • Assisted applicants in completing rental applications and collected required documentation.

Education

Bachelor Of Arts - Psychology

University of Rochester
Rochester, NY

Skills

  • Property Operations & Financial Management
  • Team Leadership, Training & Staff Development
  • Resident Relations & Customer Experience
  • Vendor & Contract Management
  • Budgeting, CAM Reconciliation & Expense Control
  • Expertise in RealPage, Yardi, Entrata
  • Event Planning & Community Engagement

Certification

NYS Real Estate License Salesperson

Certified Apartment Manager

Timeline

Senior Community Manager

Rose Associates
10.2024 - Current

Community Manager

Redstone Residential
07.2024 - 10.2024

Progressed from Asst. Property Manager to Sr. Property Manager

The Rosenblum Companies
09.2020 - 04.2024

Leasing Consultant

Tri City Rentals
10.2016 - 08.2020

Bachelor Of Arts - Psychology

University of Rochester

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Julia Kim