Julia Knecht
Easton,Pennsylvania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Gallery Assistant
Bethlehem House Gallery
09.2022 - 06.2024
- Acted as a liaison between the gallery and outside vendors, such as art framers or transportation companies, ensuring timely and cost-effective services.
- Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
- Maintained detailed artwork descriptions and artist biographies in central database to facilitate accurate delivery of information to visitors.
- Assisted in the creation of engaging social media content to increase online visibility for the gallery''s exhibitions and events.
- Processed payments
- Maintained knowledge of featured artist
- Learned tequniques used by the artist
- Enhanced visitor experience by providing knowledgeable and friendly assistance during gallery tours and events.
- Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
- Assisted curators in developing meaningful content for exhibition catalogues or wall text.
- Strengthened relationships with collectors, artists, and other arts professionals through regular networking at industry events.
- Entered financial transaction data into spreadsheets to maintain accurate financial records for accounting and tax functions.
- Increased gallery efficiency by maintaining accurate records of artwork inventory, loans, and acquisitions.
- Contributed to a welcoming environment for guests by maintaining clean and organized gallery spaces.
- Moved and handled various types of artwork with exceptional care
Sales Associate
Sheetz
06.2020 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 12.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Restocked and rotated stock in display case to mitigate stock loss.
- Prepared and presented food in compliance with health and safety guidelines.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Monitored inventory and requisitioned low-stock items.
- Executed sandwich artistry duties with very low occurrence of errors.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
Education
Bachelor of Arts - Studio Arts
Kutztown University of Pennsylvania
Kutztown, PA05.2025
Associate of Arts - Fine Arts
Northampton Community College
Bethlehem, PA05.2022
High School Diploma -
Pen Argyl Area High School
Pen Argyl, PA05.2020
Skills
- Organizational abilities
- Artistic sensibility
- Adobe Creative Suite
- Art history knowledge
- Networking capabilities
- Artwork handling
- Sales negotiation
painting
I am currently attending Kutztown University to get my Bachelors degree in studio art with a concentration in painting. I am passionate about leaning new techniques and improving my skills.
Timeline
Gallery Assistant
Bethlehem House Gallery
09.2022 - 06.2024
Sales Associate
Sheetz
06.2020 - 07.2022
Sandwich Artist
SUBWAY®Restaurants
08.2019 - 12.2019
Bachelor of Arts - Studio Arts
Kutztown University of Pennsylvania
Associate of Arts - Fine Arts
Northampton Community College
High School Diploma -
Pen Argyl Area High School
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