Summary
Overview
Work History
Education
Skills
References
Timeline
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Julia Kronfeld

Great Neck

Summary

A highly motivated and results-driven professional with a proven ability to quickly learn and adapt in dynamic environments. With strong cultural competence and relationship-building skills, I excel in fostering positive connections with individuals from diverse backgrounds. My effective communication skills allow me to articulate ideas clearly and collaborate seamlessly with colleagues, clients, and stakeholders. A strategic thinker, I am skilled at managing multiple tasks simultaneously while maintaining a strong focus on quality and efficiency. My time management and organizational abilities ensure that deadlines are met, and objectives are achieved. Self-driven and proactive, I consistently demonstrate initiative and leadership, with a proven track record of taking charge and driving results in challenging situations.

Overview

8
8
years of professional experience

Work History

Youth Care Specialist

William George Agency
Freeville
09.2024 - 03.2025
  • Oversaw at-risk youth within campus residence.
  • Implemented strategies to support youth in developing essential life skills for community readiness.
  • Monitor residents' behavior, and provide appropriate interventions when needed.

CPS Caseworker

Cortland County DSS
Cortland
12.2024 - 02.2025
  • Respond to reports of child abuse or neglect by conducting thorough investigations.
  • Interview children, parents, caregivers, and other relevant individuals to gather information.
  • Evaluate the credibility of allegations, assess the risk to the child, and determine the level of intervention needed.
  • Assess the home environment.
  • Coordinate with law enforcement, medical professionals, schools, and other social services agencies.

Child Care Specialist

YWCA-Cortland
Cortland
09.2022 - 05.2024
  • Worked in the before- and after-school programs supervising five- to eight-year-old children; answered phone calls, and completed necessary paperwork.
  • I cleaned up and sanitized the room before the children's arrival in the AM, checked in the children upon arrival, did activities with the children, and delivered the children to their classrooms.
  • Checked in the children for the PM session, coordinated with the office about absent students, distributed snacks, played with the children, and assisted at dismissal time.

Receptionist / Front Desk Staff

LA Fitness
Garden City Park
04.2021 - 03.2023
  • Answering phone calls that involve billing or inquiries about memberships
  • Placing phone calls to clear up balances or renewals
  • Handling credit cards on member's accounts

Counter Help / Customer Service

Cardinali Pastry Shop
Carle Place
07.2018 - 06.2021
  • Fulfilled customer orders through both in-person interactions and phone calls.
  • Ensured cleanliness in designated areas.
  • Operated Clover cash register to process transactions accurately.

Counter Help / Waitress

5 de Mayo Taqueria
North Bellmore
12.2016 - 07.2018
  • Ensured accurate order delivery and satisfaction in high-volume settings.
  • Delivered exceptional customer service in a fast-paced environment.
  • Taking and filling customers' orders, whether in person or by phone.
  • Maintained cleanliness standards across all operational and client-facing environments.
  • Utilized Clover platform for seamless transaction management.

Education

Bachelor of Science - Psychology

SUNY Cortland
Cortland, NY
05.2024

Regents Diploma -

Great Neck South High School
Great Neck, NY, US
01.2020

Skills

  • Efficient Learner
  • Cultural Competence
  • Relationship Building
  • Strong communication skills
  • Strategic Competition
  • Time management skills
  • Self-Driven Initiative
  • Effective Task Management
  • Leadership Experience
  • First aid and CPR

References

References available upon request.

Timeline

CPS Caseworker

Cortland County DSS
12.2024 - 02.2025

Youth Care Specialist

William George Agency
09.2024 - 03.2025

Child Care Specialist

YWCA-Cortland
09.2022 - 05.2024

Receptionist / Front Desk Staff

LA Fitness
04.2021 - 03.2023

Counter Help / Customer Service

Cardinali Pastry Shop
07.2018 - 06.2021

Counter Help / Waitress

5 de Mayo Taqueria
12.2016 - 07.2018

Bachelor of Science - Psychology

SUNY Cortland

Regents Diploma -

Great Neck South High School
Julia Kronfeld