Julia Kujalowicz
Colorado Springs,Colorado
Summary
Human Resources Business Partner with 19 years of well-rounded experience in all functional areas of HR. Provides excellent customer service and effectively balances role of consultant and mentor to control employer-related risks. Seeking a position that will allow me to utilize my skills and experience in the specialized area of leave of absence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
HR Partner - Stretch Assignment
T-Mobile, USA
01.2024 - 03.2024
- Assisting LOA specialists with PTO entries for 150 employees each week and auditing weekly payroll
- Auditing and correcting 3,000 workplace accommodation claims to prepare them for visibility in the Broadspire portal and improve employee experience.
HR Partner - Care
T-Mobile, USA
09.2023 - 12.2023
- 1 of 8 HR Partners chosen to train and mentor myHR consultants on NGS PIP review, job abandonment, separation requests, and various other HR topics
- Reviewed Zendesk tickets from T-Mobile leaders across all lines of business and provided guidance to consultants on appropriate resolutions
- Collaborated with the HRP transition team, COE leaders, and myHR leaders to develop myHR processes and verbiage for Zendesk ticket responses
- Led initiative to provide leave of absence training to the myHR team; co-created training material, partnered with LOA leadership to review and finalize material, and presented the training
- Partnered with Employee Relations Sr. Managers to understand ER roles, educate consultants and create myHR processes in alignment with ER expectations, and ensure consultant ticket corrections when needed.
HR Partner - Care
T-Mobile, USA
01.2010 - 09.2023
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Provided compassionate support to employees experiencing personal or family medical issues, easing the stress of navigating leave processes.
- Partnered with Leave of Absence Consultants in interactive conversations throughout the accommodation process, and delivered separation decisions when needed.
- Conducted employee relations investigations and collaborated with T-Mobile legal counsel when needed.
- Provided coaching to business leaders regarding accountability, tough conversations and separation decisions based on ensuring a fair and equitable environment for all employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Educated managers on best practices for handling employee absences, fostering a more cohesive and understanding work environment.
- Provided expert guidance to Senior leaders on the interpretation of leave policies, promoting consistency across departments.
- Aided in return-to-work coordination efforts, helping to successfully reintegrate employees back into the workplace after extended absences.
Recruiter - Care
T-Mobile, USA
01.2005 - 12.2009
- Delivered pipeline of diverse, quality candidates to hiring managers by networking, community relationship building, and direct sourcing and screening for positions
- Managed the selection process to ensure a rigorous interview process and the placement of qualified and motivated candidates
- Researched and implemented best practices in client groups.
Education
Bachelor of Science in Business Administration in Human Resources -
University of Colorado, Colorado Springs
12.1991
Skills
- Customer Focus
- Collaboration Skills
- Improving business processes and procedures
- Excellent attention to detail
- Zendesk skills
Accomplishments
T-Recruiter Award December 2008Winner's Circle March 2018
Power Zone Award April 2011 InCrowd November 2021
Certification
PHR - HR Certification Institute
1/01/2008-1/31/2026
Timeline
HR Partner - Stretch Assignment
T-Mobile, USA
01.2024 - 03.2024
HR Partner - Care
T-Mobile, USA
09.2023 - 12.2023
HR Partner - Care
T-Mobile, USA
01.2010 - 09.2023
Recruiter - Care
T-Mobile, USA
01.2005 - 12.2009
Bachelor of Science in Business Administration in Human Resources -
University of Colorado, Colorado Springs
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