Julia Lane
Fredericksburg
Summary
Experienced with coordinating and executing successful events for various clients. Utilizes exceptional organizational skills and attention to detail to ensure smooth and memorable events, with knowledge of vendor management, budget control, and client communication to deliver high-quality results.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Insurance Claims Specialist
Government Employees Insurance Company, GEICO
07.2024 - 12.2024
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
- Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
- Maintained compliance with industry regulations and standards by staying current on relevant laws, policies, and best practices for handling insurance claims.
- Evaluated and settled complex insurance claims in strict timeframes.
Event Planner
Honey Do Planners
04.2023 - 12.2024
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
- Enhanced client satisfaction by providing exceptional event planning and organization services.
- Supported senior event planners in brainstorming innovative ideas for memorable experiences within budget constraints.
- Contributed to team success by actively participating in meetings, sharing ideas, and supporting colleagues in their work.
- Provided excellent customer service throughout the entire planning process leading to repeat business from satisfied clients.
Director of Human Capital
Sun Concierge and Staffing
08.2011 - 06.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Event Coordinator
Memorable Affairs
05.2005 - 05.2020
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Brainstormed and implemented creative event concepts and themes.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
Education
Certificate - Event And Wedding Planning
QC Career School
Bethesda05-2025
No Degree - Hospitality Management
Strafford Univeristy
Arlington VA 03.2018 - 06.2021
Skills
- Teamwork and collaboration
- Attention to detail
- Customer service
- Active listening
- Data entry
- Planning and organization
- Event planning
- Administration
- Venue selection
- Event execution
- Strategic planning
- Business management
Timeline
Insurance Claims Specialist
Government Employees Insurance Company, GEICO
07.2024 - 12.2024
Event Planner
Honey Do Planners
04.2023 - 12.2024
No Degree - Hospitality Management
Strafford Univeristy
03.2018 - 06.2021
Director of Human Capital
Sun Concierge and Staffing
08.2011 - 06.2024
Event Coordinator
Memorable Affairs
05.2005 - 05.2020
Certificate - Event And Wedding Planning
QC Career School
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