Julia Lange
Lakeside,CA
Summary
Friendly cocktail waitress offering several years of superior performance in related roles. Strong knowledge of service industry best practices and bar operations. Energetic and industrious with demonstrated success in building patron rapport to cultivate loyalty and drive sales.
Overview
18
18
years of professional experience
Work History
Cocktail Server
Sycuan Casino Resort
El Cajon, CA
04.2024 - Current
- Provided exceptional service to high volume of daily customers.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Processed cash payments from customers using a point-of-sale system.
- Provided excellent customer service at all times.
Bartender
Navajo live
Lamesa, CA
04.2023 - 04.2024
- Greeted customers and provided excellent customer service.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Performed opening and closing duties including restocking supplies.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bartender
Filippi's Pizza Grotto
Santee, CA
01.2022 - 04.2024
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
Warehouse Loader
UPS
San Diego, CA
01.2020 - 04.2022
- Communicated with team members to coordinate efficient and accurate movements.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Loaded merchandise onto delivery trucks for shipment to customers.
- Followed safety rules while operating equipment in accordance with OSHA standards.
Slot Cashier /Restaurant Server
Barona Casino
Lakeside, CA
01.2007 - 01.2020
- Processed monetary transactions accurately, including ticket-ins, ticket-outs, coin-ins, coin-outs, and player tracking systems.
- Balance daily financial records by reconciling transaction summaries.
- Handled slot machine payouts and guest prize redemption to meet diverse guest needs.
- Enhanced customer loyalty by learning names and preferences.
Education
Some College (No Degree) - General Studies
Grossmont College
El Cajon, CASkills
- Customer service
- Mixology techniques
- Point of sale operation
- Cash handling
- Inventory management
- Alcohol regulations
- High Volume Handling
Affiliations
,Hard worker looking for a permanent position in a company i can grow in.
Timeline
Cocktail Server
Sycuan Casino Resort
04.2024 - Current
Bartender
Navajo live
04.2023 - 04.2024
Bartender
Filippi's Pizza Grotto
01.2022 - 04.2024
Warehouse Loader
UPS
01.2020 - 04.2022
Slot Cashier /Restaurant Server
Barona Casino
01.2007 - 01.2020
Some College (No Degree) - General Studies
Grossmont College