Julia Lister
Meridian
Summary
Dedicated professional with expertise in customer service, conflict resolution, and cash handling. Proven ability to coordinate appointments and manage inquiries effectively, ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
CSR, Sales
WestVet Animal Emergency and Specialty Center
Meridian
10.2025 - Current
- Assisted clients with inquiries about emergency veterinary services and specialty care.
- Provided detailed information on treatment options and pricing to pet owners.
- Coordinated appointments for urgent care and follow-up visits for patients.
- Handled billing and payment processing for services rendered to clients.
- Processed orders accurately and efficiently according to established procedures and timelines.
- Provided customer service and technical support to customers via phone, email, live chat, and social media.
- Responded promptly to all incoming sales inquiries from potential customers.
- Maintained records of customer interactions, transactions, comments and complaints.
- Followed up with customers to ensure their satisfaction with products or services they received.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Front Desk Receptionist
The Springs
Idaho City
09.2024 - 10.2025
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
- Showed off the dining areas, pool, and spa to guests.
- Greeted guests warmly and professionally upon arrival at the reception area.
- Scheduled appointments and maintained accurate calendars for various departments.
- Maintained the cleanliness and organization of the front desk and lobby areas.
- Processed check-ins and check-outs, ensuring smooth transitions for guests.
- Handled payment processing and provided customers with receipts, proper bills, and change.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Tracked office supplies inventory levels, placed orders for replenishment as needed, and monitored deliveries upon arrival.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Sandwich Artist
SUBWAY®Restaurants
Yukon
05.2023 - 05.2024
- Maintained cleanliness and organization of the work area throughout each shift.
- Assisted customers with menu selections, providing friendly and knowledgeable service.
- Operated cash register, processing transactions accurately and efficiently for each order.
- Followed food safety guidelines to ensure safe handling of all food items served.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Stocked shelves with products and supplies.
- Trimmed meats and cheeses for sandwiches as needed.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
Some College (No Degree) - Health Science And Public Health AS
College of Western Idaho
Nampa, IDSkills
- Customer service
- Appointment scheduling
- Effective communication
- Conflict resolution
- Attention to detail
- Cash handling
- Inventory management
- Multi-task management
- Retail marketing
- POS systems expert
Timeline
CSR, Sales
WestVet Animal Emergency and Specialty Center
10.2025 - Current
Front Desk Receptionist
The Springs
09.2024 - 10.2025
Sandwich Artist
SUBWAY®Restaurants
05.2023 - 05.2024
Some College (No Degree) - Health Science And Public Health AS
College of Western Idaho