Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julia Lockwood

Bellingham,WA

Summary

I am someone who loves the food industry and is passionate about creating a great experience for customers. I am very personable, and I greatly enjoy talking to people; I have won Employee of the Month for my customer service skills at my current place of employment. I have worked in the food industry before, but I am always open to learning and improving my skills. I am a hard worker, and I will always put in 110% to any job I undertake. I have experience with fast-paced environments, working with a variety of people and cultures, and a great track record of cleanliness and maintaining order.

Overview

7
7
years of professional experience

Work History

Coffee Barista

Chartwells Compass Group
Fairbanks, AK
08.2023 - Current
  • Greeted customers with excellent service, took orders and answered questions about menu items.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained new employees and fostered a positive and friendly work environment
  • Worked in food prep for the food portion of the cafe, including temping meats, preparing rice, and roasting vegetables
  • Demonstrated knowledge of all the different drink options, preparing them with care and expertise each time
  • Managed high volumes of customers and maintained order under stress

Au Pair

N/A
Madrid, Spain
09.2022 - 06.2023
  • Was in charge of the care and well-being of two boys, aged 3 and 5
  • Managed mornings, including waking the children up, making them breakfast, helping them get dressed and ready, and taking them to school
  • Picked up children and drove them to activities such as soccer practice and play dates
  • Came up with fun and engaging ways to keep the children entertained, such as playing soccer or arts and crafts
  • Worked with the parents to implement positive discipline when needed
  • Taught English language skills and worked on the children's English acquisition

Receptionist

Align Chiropractic And Massage Therapy
Bellingham, WA
08.2020 - 04.2022
  • Greeted and welcomed visitors, providing a positive first impression of the company
  • Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
  • Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
  • Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
  • Communicated specific patient needs to Chiropractors and Masseuses
  • Managed phone calls and inquires for things such as insurance, appointment times, and cancellations

Restaurant Hostess

Mount Bakery
Bellingham, WA
08.2018 - 05.2019
  • Greeted and seated guests promptly and with a smile, ensuring a positive first impression
  • Assisted in maintaining cleanliness and organization of the dining area, including clearing tables and resetting for new guests
  • Collaborated with servers and kitchen staff to ensure smooth communication and timely service
  • Supported the overall operations of the restaurant by performing various tasks as needed
  • Maintained knowledge of daily specials, menu items, and restaurant promotions to effectively assist guests with their selections

Education

Japanese And Linguistics

University of Alaska Fairbanks
Fairbanks, AK

Skills

  • Effective communication
  • Customer service
  • Time management
  • Personable
  • Adaptable
  • Food service etiquette
  • Food safety
  • POS system operation
  • Beverage knowledge

Languages

Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
English
Native/ Bilingual

Timeline

Coffee Barista

Chartwells Compass Group
08.2023 - Current

Au Pair

N/A
09.2022 - 06.2023

Receptionist

Align Chiropractic And Massage Therapy
08.2020 - 04.2022

Restaurant Hostess

Mount Bakery
08.2018 - 05.2019

Japanese And Linguistics

University of Alaska Fairbanks

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Julia Lockwood