Hi, I’m
JULIA LOOMIS
Roseburg,OR
Summary
Organized and detail-oriented individual dedicated to efficient and compassionate care. Confident in the areas of insurance, administrative duties, and medical terminology. Eagerness to learn and take on added responsibilities to meet company goals.
Overview
8
years of professional experience
Skills
- Medical terms and procedure knowledge
- Health insurance industry knowledge
- Knowledgeable in CPT and ICD-10 codes
- Insurance prior authorizations
- Telephone and online etiquette
- Knowledgeable in NextGen Healthcare software
- Experience with eClinicalWorks software
- Experience with MediTech software
- Cash Handling
- Keyboard typing at 80 words per minute
Work History
CHI Mercy Medical Center
Radiology Assistant
01.2024 - Current
Job overview
- Follow radiation safety measures to prevent harm to patients or staff.
- Liaise with lab staff and patients at Evergreen Family Medicine Sutherlin (EFMS) location
- Receive lab specimens at EFMS and demonstrated accuracy by reviewing documentation with patients prior to submitting specimen to lab technicians
- Explain imaging procedures to patients, offering comfort and assistance.
- Screen physician orders for accuracy and completeness, and order exams.
- Perform patient check-in at the time of visit and complete all paperwork.
- Perform Medical Necessity checks.
- Issue exam preparation materials.
- Prepare next day schedule for six modalities.
- Answers multi-phone lines using proper telephone etiquette and takes messages in a courteous manner.
- Register and verified patient records to ensure accuracy with most up-to-date information.
- Comply with HIPAA standards to confidentially maintain patient medical information.
- Provide administrative support by filing documents, coordinating charts and answering phones.
- Demonstrate flexibility working in a fast-paced and ever-changing environment with varying hours to support the needs of the department.
Umpqua Orthopedics
Front Office Receptionist
06.2023 - 11.2023
Job overview
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Offered each patient prompt service while completing check-ins, verifying paperwork, building rapport, and coordinating smooth hand-offs to back office medical assistants.
- Maintained accurate records on incoming and in-progress referrals, ensuring full data integrity throughout process.
- Communicated efficiently with 50+ patients daily to ensure demographic and medical accuracy.
- Collected all patient co-pays, fees, and account balances.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Wrote professional and error-free letters, memoranda and referral documentation to support office needs.
- Routed business correspondence, secure medical documents, and messages to correct departments and staff members.
- Increased productivity by cleaning and organizing supplies.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Insight Vision Center
Patient Care Coordinator
10.2020 - 05.2023
Job overview
- Main point of contact for scheduled and walk-in patients, ophthalmic assistants, opticians, and doctors by closely reviewing medical charts and maintaining high levels of communication.
- Communicated with insurance companies to verify coverage and obtain authorizations for routine and urgent medical treatments and procedures.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Delivered excellent patient experiences and direct care.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Coordinated transportation to get patients to and from medical appointments.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Trained new staff on medical and vision insurance, phone etiquette and other office duties.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Organized patient records and database to facilitate information storage and retrieval.
- Oversaw all outgoing medical records requests and maintained thorough records.
Cru (Campus Crusade For Christ)
International Campus Staff
08.2017 - 08.2019
Job overview
- Worked with college students in American and Western Europe to understand needs in order to provide moral and spiritual encouragement.
- Gave talks in American and Irish venues to promote faith, compassion and global empathy.
- Created, designed, and monitored social media for university platforms across Ireland and Northern Ireland.
- Led staff teams in digital strategies, resulting in higher engagement with students both online and in-person.
- Fundraised over $100,000 of own financial support.
- Led groups of American volunteers on community service missions through city and university areas to foster an understanding of the cultural and spiritual climate.
- Excelled in cultural learning and empathy to build bridges between cultures.
College Of Liberal And Creative Arts, SFSU
Box Office Manager
12.2016 - 07.2017
Job overview
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Passed monthly surprise inspections by financial director with 100% accuracy rating.
- Opened and closed box office independently when needed and completed weekly bank drop.
- Collaborated with supervisors to brainstorm marketing methods to upsell tickets to various shows using SimpleTix to extract data for email blasts and mailing lists.
- Formatted and created content for weekly emails for upcoming events and performances.
- Trained and motivated 10-person box office staff and volunteers to maximize ticket sales and facilitate distribution of information regarding shows and performances.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Recruited, managed and motivated box office staff to give every guest positive and memorable experiences.
- Researched issues to obtain appropriate answers to customer inquiries.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Developed and pursued lasting relationships with peers and co-workers through dedicated assistance, issue resolution and encouragement.
College Of Liberal And Creative Arts, SFSU
Usher/Stage Crew
07.2016 - 12.2016
Job overview
- Collaborated with team members to complete maintenance tasks.
- Greeted and directed guests during events.
- Kept general cleanliness and cosmetic integrity of performance venues.
- Completed various tasks from painting stage floors to moving performance equipment weighing up to 40 pounds.
- Adhered to company safety standards, including curtain operations and fire curtain procedures.
- Maintained excellent attendance record, consistently arriving to work on time.
- Thrived in time-management with operating performance facilities for mass lecture classes while maintaining personal class schedule and academic integrity.
- Excelled in building relationships with co-workers and regular guests.
Education
San Francisco State UniversitySan Francisco, CA
Bachelor of Music from Vocal Performance
06.2017
University Overview
- Co-Founder and President for Bella Voce Collegium in 2016-2017.
- Dean's List Spring 2014, Fall 2014, Spring 2015, Spring 2016, Fall 2016.
- Graduated with Cumulative 3.46 GPA
Buchanan High SchoolClovis, CA
High School Diploma
06.2013
University Overview
- Lifetime Member of California Scholarship Federation (CSF)
- Member of National Honors Society
- President of Marching Band Student Counsel in Fall 2012 and Spring 2013
- Vice President of Choir Student Counsel Fall 2009
- Student Accompanist Fall 2012 and Spring 2013
Volunteerism
Hume Lake Christian Camps - Hume, CA | 8/2020 to 9/2020
Hume Lake is a family-centered ministry and campground that offers various activities aimed to bring families closer together and closer to God.
- Volunteerism ranged from running the archery range , cleaning rifle range to disinfecting equipment and preparing it for future use.
International Order of the Rainbow For Girls (IORG) | 2008 to 2016
IORG is a philanthropic service-based organization for girls ages 11-20.
- Over the course of eight years, I gave over 300 hours to volunteer work within my local community as well as statewide.
- For the years 2015 and 2016 I served as a statewide officer. My responsibilities included statewide travel, monthly speeches, and fundraising for the annual charity donation.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Radiology Assistant
CHI Mercy Medical Center
01.2024 - Current
Front Office Receptionist
Umpqua Orthopedics
06.2023 - 11.2023
Patient Care Coordinator
Insight Vision Center
10.2020 - 05.2023
International Campus Staff
Cru (Campus Crusade For Christ)
08.2017 - 08.2019
Box Office Manager
College Of Liberal And Creative Arts, SFSU
12.2016 - 07.2017
Usher/Stage Crew
College Of Liberal And Creative Arts, SFSU
07.2016 - 12.2016
San Francisco State University
Bachelor of Music from Vocal Performance
Buchanan High School
High School Diploma
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