Julia Lopez
Los Angeles,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Eternal Nightmares
Los Angeles, CA
12.2022 - 11.2025
- Created a positive work environment by setting clear expectations and providing resources necessary for success.
- Initiated training sessions and coached crew members to develop effective staff.
- Analyzed and measured associate performance, taking appropriate disciplinary action or recognition based on work performance.
- Established effective communication channels between departments to ensure information is shared accurately and efficiently.
- Set daily objective tasks for crew members to perform and oversee how they were conducted
- I made regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Talent Associate
Knotts Berry Farm
Buena Park
06.2024 - 12.2024
- Attended auditions and casting calls to audition for roles.
- Participated in team meetings to discuss ways of enhancing overall experience for customers .
- Worked closely with directors, fellow performers and writers to identify and perfect optimal performance techniques.
- Ensured props were properly handled, stored, and maintained according to safety standards.
- Participated in promotional events such as photo shoots representing company brand
Education
High School Diploma -
College View School
12-2023
Skills
- Project management
- Performance management
- Employee onboarding
- Conflict resolution
- Performance evaluations
- Customer service
- Expectation setting
- Staff management
- Verbal and written communication
Timeline
Talent Associate
Knotts Berry Farm
06.2024 - 12.2024
Assistant Manager
Eternal Nightmares
12.2022 - 11.2025
High School Diploma -
College View School
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