Driven and meticulous, excelled at The Old Spaghetti Factory International Inc. by mastering food preparation and presentation, enhancing dining consistency, and elevating guest satisfaction. Demonstrated exceptional multitasking and customer service skills, significantly contributing to team development and operational efficiency at Ross Dress for Less.
Hi, I’m
Julia Macias
Denver,CO
Summary
Overview
16
years of professional experience
Work History
The Old Spaghetti Factory International Inc.
Prep Line Cook
Job overview
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
Hospice of Saint John
Prep Dishwasher
Job overview
- Increased overall cleanliness of restaurant by regularly sweeping and mopping floors around dishwashing station.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Demonstrated punctuality and reliability, consistently arriving on time for scheduled shifts.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Ross Dress for Less
Assistant Manager
10.2020 - 08.2023
Job overview
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established team priorities, maintained schedules and monitored performance.
Alta Convenience Store
Cashier Assistant
08.2016 - 05.2020
Job overview
- Worked with other associates to support cashiers and management needs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Removed trash, swept, and mopped floors for professional appearance.
- Answered questions about store policies and addressed customer concerns.
- Cleaned and sanitized cashier workstation and scanning area.
- Met customer needs through polite, friendly and attentive service.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Aramark
Custodian
05.2010 - 02.2015
Job overview
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Littleton School District
Custodian
08.2007 - 03.2008
Job overview
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Education
West High School Denver, CO
No Degree
University Overview
Skills
- Food Preparation
- Food presentation
- Hot Food Preparation
- Stir-Frying Techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Ross Dress for Less
10.2020 - 08.2023
Cashier Assistant
Alta Convenience Store
08.2016 - 05.2020
Custodian
Aramark
05.2010 - 02.2015
Custodian
Littleton School District
08.2007 - 03.2008
Prep Line Cook
The Old Spaghetti Factory International Inc.
Prep Dishwasher
Hospice of Saint John
West High School
No Degree