Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julia Magana

Richmond,CA

Summary

Caring and compassionate individual experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients.

Overview

6
6
years of professional experience

Work History

Registered Behavior Technician

Bay Area Behavior Consultants
11.2022 - Current
  • Collected and analyzed data, monitored progress and efficacy of individualized treatment plans.
  • Assisted with building life and social skills useful for everyday activities and interactions.
  • Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.

Administrative Assistant

Richmond Fire Department Administration
09.2022 - 11.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Executed record filing system to improve document organization and management
  • Developed and updated spreadsheets and databases to track, analyze and report.

Sales Floor Associate

North Face
11.2021 - 11.2022
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Approached browsing customers to initiate conversations to determine buying preferences.

Mentorship and Youth Leadership

Richmond Promise
06.2022 - 08.2022
  • Build early college awareness among high school students in Richmond/West Contra Costa through near-peer college and career conversations
  • One-on-one peer advising.

Head Waitress

The Sunny Side Cafe
10.2020 - 10.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.

Retail Sales Associate Cashier

Sears
10.2018 - 09.2019
  • Provided positive first impressions to welcome existing, new and potential customers.

Staff Apprentice

Urban Tilth
Richmond, CA
06.2018 - 08.2018
  • Created workshops for youth groups of 10 to improve communication skills, teamwork and cooperation
  • Worked directly with hands-on learning activities for apprentices to learn key concepts in Ecology, Botany, Agriculture, Nutrition, Holistic Health, Social Justice, and Community Development
  • Gained insight on social injustices within community.

Education

Bachelor of Arts - Sociology Social Services -

University of California Davis
Davis, CA
06.2022

Associate of Arts - Sociology -

Contra Costa College
San Pablo, CA
05.2020

Skills

  • Research and Analytical Skills
  • Multitasking
  • Reflective Listening
  • Adaptable and Flexible
  • Ease with Computers and Technology
  • Time Management
  • Document and File Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Registered Behavior Technician

Bay Area Behavior Consultants
11.2022 - Current

Administrative Assistant

Richmond Fire Department Administration
09.2022 - 11.2022

Mentorship and Youth Leadership

Richmond Promise
06.2022 - 08.2022

Sales Floor Associate

North Face
11.2021 - 11.2022

Head Waitress

The Sunny Side Cafe
10.2020 - 10.2021

Retail Sales Associate Cashier

Sears
10.2018 - 09.2019

Staff Apprentice

Urban Tilth
06.2018 - 08.2018

Bachelor of Arts - Sociology Social Services -

University of California Davis

Associate of Arts - Sociology -

Contra Costa College
Julia Magana