Julia Marquez
Lowell,MA
Summary
Bilingual customer service professional with expertise in passenger safety, emergency response, and inflight service. Former U.S. Army Culinary Specialist (92G) skilled in high-pressure environments, crew coordination, and crisis management. Certified in CPR and AED, committed to upholding FAA safety standards while delivering exceptional customer experiences. Seeking to leverage adaptability and professionalism as a Flight Attendant with Delta Air Lines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Culinary Specialist
United States Army
Fort Hood, TX
06.2020 - 08.2023
- Prepared and cooked a wide variety of meals for military personnel, adhering to strict nutritional guidelines and safety standards.
- Specialized in menu planning, meal preparation, and food presentation for large-scale dining facilities.
- Implemented stringent food safety protocols, ensuring the safe handling, storage, and preparation of food items.
- Collaborated with nutritionists to plan balanced and nutritious meals that met the dietary needs of diverse service members.
Cashier
Market Basket Grocery Store
Lowell, MA
02.2018 - 05.2020
- Greeted customers with a warm and friendly demeanor, creating a welcoming and positive shopping atmosphere.
- Assisted shoppers with product inquiries, location, and provided recommendations, enhancing their overall shopping experience.
- Scanned and accurately rang up items for customers, processed payments, and provided change promptly and accurately.
- Maintained a high level of accuracy while handling cash, credit, and electronic transactions, ensuring register balances matched.
Education
High School Diploma -
Greater Lowell Technical High School
Tyngsboro, MA07-2020
Skills
- Fluent in English and Spanish (written & spoken)
- Customer service & hospitality expertise
- Safety & emergency preparedness
- Conflict resolution & problem-solving
- Team leadership & coordination
- Cultural awareness & adaptability
- Effective communication & interpersonal skills
- Food safety & handling certifications (ServSafe, HACCP)
- CPR and AED Certification
- Strong attention to detail in fast-paced environments
- Emergency equipment operation
- Inflight service & first-class standards
- Crisis management & de-escalation
- Geographic knowledge of relevant regions
Completed Training
- Fort Jackson 2020
- AIT in Fort Lee 2020
- Stationed in Fort Hood 2020-2023
Certification
- High School Diploma – Greater Lowell Technical High School, Tyngsboro, MA
- Culinary Training (from DD214) – United States Army, Fort Lee, VA
- Completed Basic Training – Fort Jackson, 2020
- AIT in Fort Lee, 2020
- Stationed in Fort Hood, 2020-2023
- ServSafe & HACCP Certification (if applicable)
- First Aid & CPR Certification
Accomplishments
- The Army Achievement Medal (AAM) – 11/2021
- 61ST Quartermaster Battalion – 553RD Field Feeding Company – 11/2021
- Task Force Rifles – Culinary Specialist – 08/2021
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Culinary Specialist
United States Army
06.2020 - 08.2023
Cashier
Market Basket Grocery Store
02.2018 - 05.2020
High School Diploma -
Greater Lowell Technical High School
Similar Profiles
Zena HernandezZena Hernandez
Military Police Officer at United States Army/United States Army ReservesMilitary Police Officer at United States Army/United States Army Reserves
Ann Q. PhamAnn Q. Pham
Drill Sergeant at United States Army Reserve, United States ArmyDrill Sergeant at United States Army Reserve, United States Army
Travis TorrelloTravis Torrello
Logistics & Medical Material Management at United States Army/ United States Army ReservesLogistics & Medical Material Management at United States Army/ United States Army Reserves
Michaela HartzMichaela Hartz
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army
Joshua LaineJoshua Laine
Technician at Best FordTechnician at Best Ford