Julia Martin
Reisterstown,MD
Summary
Results-oriented warehouse manager with a solid history of success in overseeing warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building, and performance optimization. Goal-oriented approach delivers practical strategies that drive productivity, personnel retainment, and process optimization. Excels in creative problem-solving on complex operational issues and provides leadership to teams of 50+ individuals. Strategic and forward-thinking leader with a self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills combined with a determined and decisive nature enable effective navigation of challenges. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
14
14
years of professional experience
Work History
Warehouse Manager
Otterbein's Cookies
Windsor Mill, MD
08.2023 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
- Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
- Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
- Implemented preventive maintenance schedule for warehouse equipment, reducing downtime and repair costs.
Store Manager
Michaels
Owings Mills, Towson, Timonium
12.2019 - 03.2023
- Leverage unique management style to direct team for provision of exceptional services to customers
- Enhance overall profitability by achieving desire results, monitoring KPI's, and completing tasks within time and budgetary constraints
- Own control over end-to-end management of store operations while adhering to Standard Operating Procedures (SOP's) and company programs
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Facilities and Warehouse Manager
Michele's Granola
Timonium
10.2011 - 08.2017
- Coordinated various tasks, such as shipping and receiving products, as well as packing and breaking down pallets
- Implemented best practices for successful unloading and loading trailers
- Aided in seamless execution of operational processes by ensuring cleanliness and organizing warehouse
- Offered effective services by conducting equipment audits and creating record-taking policies
- Rendered support to owner on implementation of new building projects.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Implemented preventive maintenance schedule for warehouse equipment and bakery equipment reducing downtime and repair costs.
- Developed waste reduction program that not only saved costs but also aligned with sustainability goals.
- Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Stocker
MOM's Organic Market
Timonium
01.2011 - 01.2012
- Served pivotal role in ensuring proper amount in packages
- Oversaw various operations by breaking down pallets, unloading merchandise, and checking product
- Devised strategies to stock shelves with unpacked items
- Ensure efficient flow of inventory items and high levels of stock availability
- Operated forklift to lift and place merchandise.
Education
No Degree - Art History and Business Management
Arizona State University
Tempe, AZSkills
- Shipping and receiving
- Forklift Operations
- Warehouse Operations
- Employee Safety
- Mentoring and training
- Warehouse layout optimization
- Warehouse Logistics
- Equipment Maintenance
- ERP Software
- Facility Maintenance
- Order Fulfillment
Career Experience
- Store Manager, Michaels, Owings Mills, MD, 2017-01-01, Present, Leverage unique management style to direct team for provision of exceptional services to customers., Enhance overall profitability by achieving desire results, monitoring KPI's, and completing tasks within time and budgetary constraints., Own control over end-to-end management of store operations while adhering to Standard Operating Procedures (SOP's) and company programs., Play integral role in leading and fulfilling customer brand promises., Steer substantial efforts in implementing and leading shrink and safety programs.
- Facilities and Warehouse Manager, Michele's Granola, Timonium, MD, 2011-01-01, 2017-01-01, Coordinated various tasks, such as shipping and receiving products, as well as packing and breaking down pallets., Implemented best practices for successful unloading and loading trailers., Aided in seamless execution of operational processes by ensuring cleanliness and organizing warehouse., Unlocked potential of warehouse employees to streamline day-to-day operations., Eliminated potential inaccuracies by coordinating system repairs and monitoring system performance., Offered effective services by conducting equipment audits and creating record-taking policies., Rendered expert-level support to owner on implementation of new building projects.
- Stocker, MOM's Organic Market, Timonium, MD, 2011-01-01, 2012-01-01, Served pivotal role in ensuring proper amount in packages., Oversaw various operations by breaking down pallets, unloading merchandise, and checking product., Devised strategies to stock shelves with unpacked items., Ensure efficient flow of inventory items and high levels of stock availability., Operated forklift to lift and place merchandise.
- Front of House Manager, Tryst DC, Unknown, Unknown, Unknown
Timeline
Warehouse Manager
Otterbein's Cookies
08.2023 - Current
Store Manager
Michaels
12.2019 - 03.2023
Facilities and Warehouse Manager
Michele's Granola
10.2011 - 08.2017
Stocker
MOM's Organic Market
01.2011 - 01.2012
No Degree - Art History and Business Management
Arizona State University