Julia Martin
Philadelphia,PA
Summary
Adaptable project manager and compliance specialist who thrives in fast-paced, ever-changing environments while maintaining operational accuracy and delivering results for maximum profit.
Shift management professional with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.
Overview
12
12
years of professional experience
Work History
Production Worker
Drummond Scientific Company
500 Parkway Drive
11.2022 - Current
- Operated production machinery to ensure consistent output and quality standards.
- Assisted in training new team members on safety protocols and operational procedures.
- Monitored production lines for efficiency, identifying areas for improvement.
- Conducted routine maintenance on equipment to minimize downtime and enhance reliability.
- Implemented best practices for inventory management, reducing waste and improving accuracy.
- Streamlined processes resulting in improved operational efficiency within the production environment.
- Took on additional shifts during peak work periods to keep projects on schedule.
Cashier/Customer Service Representative
Tops
Lansing, New York
09.2021 - 12.2021
- Credit cards, checks, gift cards, and coupons were all processed by me.
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
- Provide excellent customer service by scanning and bagging groceries quickly and courteously.
- Listened to the questions and concerns of customers in order to provide answers or responses.
Cashier/ Fry Cook
Wings Over Ithaca
Ithaca, NY
10.2020 - 09.2021
- Credit cards, checks, gift cards, and coupons were all processed by me.
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
- Kept stations stocked and ready to use to maximize productivity.
- Restocked all kitchen supplies and food items on a regular basis to properly prepare for food service.
- Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw foods.
Shift Leader
Wingstop
San Luis Obispo, CA
05.2018 - 09.2020
- Guided both FOH and BOH employees through daily tasks and kept track of their progress throughout the day.
- Provided on-the-job training and delegated daily tasks and responsibilities to new employees.
- Remained calm, collected, and logical in order to identify and implement the best solutions during stressful situations.
Cashier
Burger King
San Luis Obispo, CA
09.2017 - 05.2018
- Credit cards, checks, gift cards, and coupons were all processed by me.
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
- Efficiently and accurately processed a large number of transactions.
Cashier/ Food Runner
Ithaca Bakery
Ithaca, NY
06.2014 - 01.2015
- Credit cards, checks, gift cards, and coupons were all processed by me.
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.
- Educated customers about [Type] promotions to increase sales.
- Increased operational efficiency by restocking employee and customer supplies such as ice, condiments, utensils, napkins, trays, and delivery bags during slow periods.
- Cleared tables as soon as the guests had left in order to prepare for the next party.
- Delivered food to tables, ensuring that each customer received the correct order.
Education
High School -
Ithaca High School
Ithaca, NYSkills
- Computer literate
- Heavy lifting
- Excellent verbal communication
- Cleaning and sanitizing
- Workplace cleanliness
- Product packing
- Product packaging
- Safety management
- Machine setups
- Waste reduction
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Employee training
- Team motivation
- Staff supervision
- Staff motivation
- Staff development
- Daily reporting
- Shift leadership
- Positive attitude
- Scheduling expertise
- Productivity monitoring
- Training assistance
- Flexible schedule
- Role modeling
- Team leadership
- Problem-solving
- Cash handling
- Store opening and closing
- Money handling
- Cashier training
- New hire training
- Workflow coordination
Timeline
Production Worker
Drummond Scientific Company
11.2022 - Current
Cashier/Customer Service Representative
Tops
09.2021 - 12.2021
Cashier/ Fry Cook
Wings Over Ithaca
10.2020 - 09.2021
Shift Leader
Wingstop
05.2018 - 09.2020
Cashier
Burger King
09.2017 - 05.2018
Cashier/ Food Runner
Ithaca Bakery
06.2014 - 01.2015
High School -
Ithaca High School