Summary
Overview
Work History
Skills
Bilingual
Timeline
Generic

Julia Martinez

Moreno Valley,CA

Summary

Dynamic Customer Service Representative with proven expertise at Circle K, excelling in sales transactions and optimizing workspace efficiency. Demonstrated critical thinking and active listening skills to enhance customer satisfaction. Committed to maintaining well-stocked shelves, contributing to a seamless shopping experience and driving store performance.

Overview

25
25
years of professional experience

Work History

Caregiver

IHSS
04.2020 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Bookkeeper

Sandra Martinez
09.2019 - 08.2022
  • Maintained and processed invoices, deposits, and money logs.
  • Managed invoices, payments and deposits, maintaining accurate expenditure records.
  • Maintained inventory of office supplies and placed orders.
  • Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
  • Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
  • Updated financial records using various software programs for current, accurate accounts.

Customer Service Representative

Circle K
05.2007 - 06.2007

Handled sales transactions efficiently.

Ensured shelves were consistently stocked with products.

Optimized workspace to enhance efficiency.

Filing

Sandra Martinez
01.2000 - 12.2000
  • Streamlined office procedures by implementing efficient filing systems and managing schedules.
  • Provided administrative support by filing documents, coordinating charts and answering phones.

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Bilingual

English/Spanish
Native or Bilingual

Timeline

Caregiver

IHSS
04.2020 - Current

Bookkeeper

Sandra Martinez
09.2019 - 08.2022

Customer Service Representative

Circle K
05.2007 - 06.2007

Filing

Sandra Martinez
01.2000 - 12.2000
Julia Martinez