Julia Matos
Lancaster,CA
Summary
Dynamic and detail-oriented professional with a proven track record of leveraging analytical skills to drive results and enhance operational efficiency. Eager to contribute expertise in problem-solving and critical thinking to a role that values innovation and collaboration.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Tradecraft Farms
12.2023 - 09.2026
- Demonstrated advanced product knowledge and provided tailored recommendations to enhance customer experience.
- Exceeded sales goals while ensuring compliance with policies and regulations, contributing to team success.
- Developed tailored sales strategies to enhance customer engagement and drive revenue growth.
- Collaborated with product teams to identify market trends and optimize inventory selection.
- Trained and mentored junior sales staff on effective sales techniques and customer service excellence.
Bookseller/Cashier
Barnes & Noble College
01.2022 - 08.2023
- Fulfilled textbook orders for shipments and in-store pickups, contributing to timely access for customers.
- Restocked inventory and maintained cleanliness and organization of sales floor to enhance customer shopping experience.
Hostess
Gino's Italian Ristorante
09.2020 - 05.2021
- Managed front of house tasks to ensure smooth operations in fast-paced environment.
- Coordinated scheduling of reservations, to-go orders, and third party delivery services to optimize customer service.
- Welcomed guests and managed seating arrangements to optimize flow and enhance dining experience.
- Coordinated reservations and accommodated special requests to ensure guest satisfaction.
- Monitored customer service standards and restaurant protocols to uphold service quality.
Barista/Server
Ichiban Ramen and Boba Crush
02.2020 - 09.2020
- Delivered exceptional customer service and upheld quality standards to enhance customer satisfaction.
- Operated computerized register (POS) efficiently, ensuring accurate cash handling and transactions.
- Prepared and served a variety of specialty beverages adhering to quality standards.
- Maintained cleanliness and organization of the workspace, ensuring compliance with health regulations.
- Managed cash register operations, accurately processing transactions and handling customer inquiries.
Education
High School Diploma -
Lancaster High School
Lancaster, CA06-2016
Skills
- Adaptability
- Retail Sales
- Technical skills
- Customer Relations
- Time Management
- Verbal/Written Communication
Timeline
Sales Consultant
Tradecraft Farms
12.2023 - 09.2026
Bookseller/Cashier
Barnes & Noble College
01.2022 - 08.2023
Hostess
Gino's Italian Ristorante
09.2020 - 05.2021
Barista/Server
Ichiban Ramen and Boba Crush
02.2020 - 09.2020
High School Diploma -
Lancaster High School