Julia McDaniels
Portsmouth,NH
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an office position. Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Ruby's Wood Grill
05.2023 - 11.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender/Server
Portsmouth Feed Company
06.2021 - 05.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Merchandise Team Leader, Assistant Store Manager
American Eagle Outfitters
08.2020 - 06.2021
- Increased merchandise sales by implementing innovative visual displays and product placement strategies.
- Improved store layout for enhanced customer experience and increased foot traffic.
- Managed inventory control, ensuring appropriate stock levels and minimizing shrinkage through regular audits.
- Spearheaded successful cross-merchandising initiatives to boost product exposure and drive sales growth.
- Developed comprehensive seasonal merchandise plans with a focus on maximizing revenue opportunities.
- Coached and mentored team members, enhancing their skills in merchandising techniques and customer service excellence.
- Oversaw the timely execution of promotional events, ensuring accurate pricing and signage for all featured products.
- Implemented loss prevention strategies, contributing to reduced shrinkage rates within the department.
- Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
- Managed and maintained purchase orders and invoices.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Staffing Supervisor
American Eagle Outfitters
03.2020 - 08.2020
- Enhanced employee retention by implementing effective onboarding processes and providing ongoing support.
- Streamlined recruitment efforts for better efficiency, reducing time to fill open positions.
- Developed strong relationships with clients by maintaining consistent communication and addressing concerns promptly.
- Managed a team of recruiters, providing guidance and monitoring performance to achieve company goals.
- Implemented creative sourcing strategies to attract top talent in competitive job markets.
- Ensured compliance with employment laws and regulations through diligent documentation and record-keeping practices.
Sales Associate
American Eagle Outfitters
11.2018 - 03.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Arts - Psychology
University of New Hampshire
Durham, NH05.2024
High School Diploma -
Portsmouth High School
Portsmouth, NH06.2020
Skills
- Highly Reliable
- Outgoing Personality
- Customer Service
- Engaging Personality
- Suggestive Selling
- Time management
- Clear and Effective Communication
- Changing Beer Kegs
- Liquor, Beer, and Wine Knowledge
- Creative Mixology
- Complex Problem-Solving
- Menu Memorization
Timeline
Bartender/Server
Ruby's Wood Grill
05.2023 - 11.2023
Bartender/Server
Portsmouth Feed Company
06.2021 - 05.2023
Merchandise Team Leader, Assistant Store Manager
American Eagle Outfitters
08.2020 - 06.2021
Staffing Supervisor
American Eagle Outfitters
03.2020 - 08.2020
Sales Associate
American Eagle Outfitters
11.2018 - 03.2020
Bachelor of Arts - Psychology
University of New Hampshire
High School Diploma -
Portsmouth High School
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