Julia McLain
Waterville,ME
Summary
- Dynamic self-starter, results-oriented professional seeks opportunity to deliver excellence. Notable past achievements, broad-based experience, education and strong capabilities will contribute to growth, profitability and the objectives of your company.
- Over 30+ years of achievement in Health, Physical Fitness & Sales
- Leader, Teacher & Motivator of adults/teens/children
- Strong interpersonal, communication and presentation skills; active listener
- Effective organizational and project management abilities; detail-oriented
- Proven research and analytical/ problem-solving skills; fast learner
- Self-driven and motivated through passion and integrity
Overview
30
30
years of professional experience
Work History
Senior Sales Consultant
Constant Contact
Waltham, MA
05.2021 - Current
- Pipeline management through Salesforce & CMT
- Direct communications with leads and clients via phone and email
- Ranked top 5 in company for Day 0 penetration and conversations
- Top ranking in company for closing 12 month Prepay subscriptions
- Drive sales through consistency and valued communication.
- Maintain an up-to-date database of leads, customers and prospects utilizing CRM tools.
- Researched industry trends, competition landscape, pricing strategies to inform decisions related to sales initiatives.
- Coached junior sales consultants on best practices for generating leads, negotiating deals and closing sales.
- Negotiate contracts with vendors for discounts on bulk orders or special terms and conditions.
- Build relationships with key clients through regular meetings and follow-up calls.
Department Head
REI
Natick, MA
08.2020 - 09.2022
- Responsible for department teams and visual floor sets
- Direct liaison between floor staff and management
- Communication and development of staff
- Top store sales for REI Coop Memberships
- Awarded "Peak Performer" within 2 months of start date
- Nominated for company "Anderson Award".
- Provided leadership during times of crisis or change in order to maintain productivity levels.
- Created a training program for new employees to orient them to their roles.
- Coordinated with other departments to ensure successful completion of projects.
District Manager
Yogibo LLC
Nashua, NH
03.2019 - 08.2020
- Supported sales team members to drive growth and development.
- Oversaw regional and local sales managers and staff.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Gained market share in new sales performance through aggressive team training.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Oversaw operational practices ensuring all branches ran efficiently
- Daily coaching managers to achieve store goals and revenue targets
- Tracking and enhancing store KPI's (Total sales, SPH, UPT's, operational hours and scheduling)
- Seized opportunities to elevate business and drive sales at each location, Leveraging analyses of daily reports
- Coached, developed and motivated team to achieve revenue goals.
- Directed and coordinated products, services and sales activities.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Manager
Peloton Interactive
11.2013 - 02.2019
- Store Managed and developed a highly motivated staff through mentoring, training and nurturing
- Oversaw sales goals, lead generation & communication with potential clients
- Analyzed and enhanced stores P&L opportunities
- Created opportunities to build business and increase revenue
- Worked directly social media channels to market & network showroom to drive business - and increase customer base
- Lead Manager for two Roadshow Tours in Aspen, CO & Salt Lake City.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Health & Wellness Program Manager
Walnut Hill School for the Arts
09.2011 - 10.2014
- Lead director and educator for all Fitness and Aquatics Center programs and classes.
- Developed/implemented fitness classes - Managed, trained and supervised fitness staff and certified lifeguards - Cultivated teamwork and personal growth for student employees.
- Educated students and staff on how to maintain healthy lifestyles through seminars, lectures, and group activities.
- Developed and implemented health and wellness initiatives for students and staff across the organization.
- Conducted workshops on topics such as nutrition, exercise, stress management, mental health.
- Maintained accurate records of all activities related to Health and Wellness programs.
- Developed sport specific training for student performers
- Developed and implemented aquatic programs to meet the needs of all age groups.
- Maintained records regarding attendance levels, program participants, financial data, inventory levels.
- Evaluated performance of all personnel involved in operations of aquatic facility.
- Organized staffing schedules for lifeguards, swim instructors, and other aquatics personnel.
- Assisted with the operation and maintenance of pool equipment, including pumps, filters, and chemical feed systems.
Owner
Julia McLain WoodWorking
Stow, MA
01.2006 - 03.2012
- Specialize in early american furniture construction and design.
- Extensive experience with hand tools, carving and lathe work.
- Work with both domestic hardwoods and recycled wood from old barns and old solid wood furniture.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed routine maintenance and repair.
- Created marketing campaigns to attract new customers.
- Completed minor repairs on existing furniture pieces as requested by customers.
- Installed custom cabinetry and furniture for clients.
- Developed shop drawings based on client requirements and preferences.
Personal Trainer
Boost Fitness
10.2010 - 10.2011
- Health & Fitness Coach - Exercise, diet, work, family..
- Maintained records of client's performance data such as weight loss, muscle gain.
- Design and instruct group fitness programs.
- Monitored progress of clients during workouts and provided feedback and encouragement.
- Organized group classes for small groups or large groups depending on client's preferences.
- Performed administrative duties such as billing customers or ordering supplies as needed.
- Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Motivated clients to reach their personal best by providing positive reinforcement.
Snow School Director
Ski Ward Ski Area
11.2010 - 03.2011
- Developed seasonal lesson schedule and implemented programs for all ages
- Managed and trained 30+ instructors for all ski and snowboard classes.
- Monitored financial expenditures to ensure budget compliance.
- Coordinated with teachers, staff, parents, and community members to create a positive learning environment for students.
- Cultivated dynamic relationships with students, parents and guardians by serving as school resource.
- Conferred with parents and staff to discuss educational activities, policies and student behavior or learning problems.
Professional Snowboard Instructor/Staff Trainer
Nashoba Valley Ski Area
11.2007 - 03.2010
Respiratory Sales Rep.
Astra Zeneca Pharmaceuticals
01.2000 - 01.2001
Manager
Eastern Mountain Sports
01.1995 - 01.2000
Education
Cabinet & Furniture Making - Cabinet & Furniture Program
North Bennet Street School
01.2005
Bachelor's of Science - Education & Health Fitness
Springfield College
Sprinfield, MA05-1987
Skills
- Wellness
- Event Scheduling
- Recruitment
- Sport Specific Training
- Woodworking Artisan
- Sales
- Event Planning
- Fundraising
- Direct Sales
- Sales Processes
- Operations Management
- Group facilitation
- Program Leadership
- Performance Evaluation
- Task Delegation
- Strategic Planning
- Health and wellness expert
- Equipment management
- Professional Networking
- Physical Conditioning
- Team Training
- Facility Maintenance
Websites
Timeline
Senior Sales Consultant
Constant Contact
05.2021 - Current
Department Head
REI
08.2020 - 09.2022
District Manager
Yogibo LLC
03.2019 - 08.2020
Manager
Peloton Interactive
11.2013 - 02.2019
Health & Wellness Program Manager
Walnut Hill School for the Arts
09.2011 - 10.2014
Snow School Director
Ski Ward Ski Area
11.2010 - 03.2011
Personal Trainer
Boost Fitness
10.2010 - 10.2011
Professional Snowboard Instructor/Staff Trainer
Nashoba Valley Ski Area
11.2007 - 03.2010
Owner
Julia McLain WoodWorking
01.2006 - 03.2012
Respiratory Sales Rep.
Astra Zeneca Pharmaceuticals
01.2000 - 01.2001
Manager
Eastern Mountain Sports
01.1995 - 01.2000
Cabinet & Furniture Making - Cabinet & Furniture Program
North Bennet Street School
Bachelor's of Science - Education & Health Fitness
Springfield College