Julia Mertz
Broadview Heights,OH
Overview
3
3
years of professional experience
Work History
Host
Delmonicos Steakhouse
Independence, Ohio
10.2023 - Current
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Served as point-of-contact for resolving guest complaints or special requests.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Took beverage orders and served drinks during peak meal times.
Bakery Clerk
Micheal Angelos
Broadview Heights, Ohio
06.2022 - 08.2023
- Worked closely with bakers and cake decorators to ensure timely completion of orders placed by customers.
- Prepared merchandise for purchase or rental.
- Offered product recommendations and provided information on bakery items to customers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Greeted customers to determine wants or needs.
- Coordinated with bakery team to fulfill large orders and special event requests.
Education
High School Diploma -
Brecksville Broadview Heights High School
Brecksville, OH05-2024
Some College (No Degree) - Psychology
Miami University
Oxford, OHSkills
- Empathetic Communication
- Welcoming Attitude
- Adaptable to change
- Detail-oriented
- Effective time management
Affiliations
- Participated in Club and Middle/High School volleyball for almost 10 years
- Was an active member in the National Honor Society, Quill and Scroll, and Yearbook Club my junior and senior year
References
References available upon request.
Timeline
Host
Delmonicos Steakhouse
10.2023 - Current
Bakery Clerk
Micheal Angelos
06.2022 - 08.2023
High School Diploma -
Brecksville Broadview Heights High School
Some College (No Degree) - Psychology
Miami University