Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Julia Mertz

Broadview Heights,OH

Overview

3
3
years of professional experience

Work History

Host

Delmonicos Steakhouse
Independence, Ohio
10.2023 - Current
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Took beverage orders and served drinks during peak meal times.

Bakery Clerk

Micheal Angelos
Broadview Heights, Ohio
06.2022 - 08.2023
  • Worked closely with bakers and cake decorators to ensure timely completion of orders placed by customers.
  • Prepared merchandise for purchase or rental.
  • Offered product recommendations and provided information on bakery items to customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Greeted customers to determine wants or needs.
  • Coordinated with bakery team to fulfill large orders and special event requests.

Education

High School Diploma -

Brecksville Broadview Heights High School
Brecksville, OH
05-2024

Some College (No Degree) - Psychology

Miami University
Oxford, OH

Skills

  • Empathetic Communication
  • Welcoming Attitude
  • Adaptable to change
  • Detail-oriented
  • Effective time management

Affiliations

  • Participated in Club and Middle/High School volleyball for almost 10 years
  • Was an active member in the National Honor Society, Quill and Scroll, and Yearbook Club my junior and senior year

References

References available upon request.

Timeline

Host

Delmonicos Steakhouse
10.2023 - Current

Bakery Clerk

Micheal Angelos
06.2022 - 08.2023

High School Diploma -

Brecksville Broadview Heights High School

Some College (No Degree) - Psychology

Miami University

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Julia Mertz