Julia Misner
Nutley,NJ
Summary
Hardworking employee offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Collaborative and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Positive and upbeat, makes guests feel welcome while balancing diverse business requirements. Successful in maintaining productivity and calm in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Mentor
West Chester University Peer Mentor
Westchester, PA
09.2023 - Current
- Monitored and evaluated mentees' progress, providing feedback and guidance to ensure success.
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
- Provided advice to mentees on career paths, job opportunities and educational options.
- Facilitated group activities for mentors and mentees to build relationships and foster collaboration.
- Encouraged open dialogue between mentor and mentee pairs to promote trust, respect and understanding of different perspectives.
Hostess
The Franklin Steakhouse
Fairfield, NJ
09.2022 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
- Accurately recorded customer information into reservation system.
- Handled cash payments and reconciled daily transactions accurately.
Babysitter
Ted Rajnes
Nutley, NJ
01.2021 - Current
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Tailoring activities based on the individual needs of each child under care.
Volunteer
Nutley Library
Nutley, NJ
09.2021 - 09.2023
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Developed new ideas to increase volunteer recruitment and retention rates.
- Attended weekly meetings to discuss progress and future initiatives.
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
Cashier
Petracco's Deli
Nutley, NJ
04.2021 - 09.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Elementary Education
West Chester University of Pennsylvania
West Chester, PA05-2027
Skills
- Role Modeling
- Coaching and Mentoring
- Patience and Tact
- Menu knowledge
- Food safety awareness
- Energy and enthusiasm
- Team motivation
- Server etiquette
- Effective Time Management
- Patron satisfaction
- Dining customer service
Accomplishments
- Deans list fall 2023/spring 2024
Timeline
Mentor
West Chester University Peer Mentor
09.2023 - Current
Hostess
The Franklin Steakhouse
09.2022 - Current
Volunteer
Nutley Library
09.2021 - 09.2023
Cashier
Petracco's Deli
04.2021 - 09.2022
Babysitter
Ted Rajnes
01.2021 - Current
Elementary Education
West Chester University of Pennsylvania
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