Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Timeline
Julia Mittelstaedt

Julia Mittelstaedt

Pasco,WA

Summary

Professional makeup artist, owner of an online clothing shop. Outgoing waitress offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.

Overview

17
17
years of professional experience

Work History

Makeup Artist/ Boutique Owner

Makeup By Julia/ Belleamellc
09.2018 - Current
  • Delivered exceptional service by greeting and performing whatever it was the clients were seeking.
  • Appropriately suggested additional items to customers to up-sale.
  • Answered questions about what was trending, always gave my opinion if asked to politely up my sales.
  • Effectively communicated.
  • Regularly checked on clients, before, during and after services.
  • Delivered exceptional, friendly and fast service.
  • Demonstrated awareness of cleansiness, hygiene, how to take care of your skin and health.

Supervisor

Sandstone Restaurant
07.2017 - 02.2022

• Managed/Supervised employees


  • Received and processed cash and credit payments for in-store purchases.
  • Placed special requests for customers.
  • Worked as a team member to provide the highest level of service to customers and employees.
  • Shared product knowledge with customers while making personal recommendations.
  • Maintained friendly and professional customer and employee interactions.

Shift Manager

Hollister.Co
05.2011 - 11.2017


  • Served as mentor to junior team members.
  • Managed shift of six or more on any given night.
  • Did inventory nightly.
  • Counted drawers and made deposits.
  • Cleaned machines.
  • Problem solver.

Lifeguard

Court Club
04.2007 - 01.2013
  • Streamlined rescue procedures by implementing an effective communication system among staff members.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
  • Promoted water safety awareness with educational presentations to community groups.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
  • Facilitated group training sessions for new hires, sharing expertise on rescue techniques and facility protocols.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Attentively monitored swimmers to identify distress.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Inspected and tested pool equipment functionality to minimize hazards.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Administered CPR and first-aid following best practices.
  • Responded to patron incidents in professional and timely manner.
  • Inspected pools and pools areas for adherence to safety protocols.
  • Recorded daily activity logs and incident reports for tracking purposes.
  • Trained new lifeguards on safety procedures and protocol.
  • Responded to emergency situations in a timely, efficient manner.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
  • Shared tips with patrons on swimming techniques and strength training.
  • Assisted in organizing and implementing recreational activities and programs.
  • Scanned main areas to monitor for any safety risks.
  • Entered water immediately to pull struggling swimmers to safety.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.

Education

Diploma -

Kennewick High School, Kennewick, WA
06.2011
  • Starting Fall semester 2013

Skills

  • Highly responsible and reliable
  • Aloha system expert
  • Works well under pressure
  • Exceptional interpersonal skills
  • Extensive hospitality background
  • TIPS Food Handlers card
  • Trained in liquor, wine and food service
  • Food and beverage specialist
  • Upbeat, outgoing and positive
  • Master of sales techniques
  • Food safety understanding
  • Team player
  • Keep up with what’s trending for whatever services I need to acquire

Additional Information

I am moving to Florida as it’s been a dream of mine, from Washington state.

Timeline

Makeup Artist/ Boutique Owner - Makeup By Julia/ Belleamellc
09.2018 - Current
Supervisor - Sandstone Restaurant
07.2017 - 02.2022
Shift Manager - Hollister.Co
05.2011 - 11.2017
Lifeguard - Court Club
04.2007 - 01.2013
Kennewick High School - Diploma ,
Julia Mittelstaedt