Julia Moore
Indianapolis,IN
Summary
Driven professional with a proven track record in customer service and cash handling, honed at Dollar General and other roles. Excelled in fostering customer loyalty through exceptional service and problem-solving skills. Demonstrated strong work ethic and teamwork, contributing to a positive work environment. Skilled in food safety and preparation, ensuring high standards of quality and hygiene.
Overview
9
9
years of professional experience
Work History
Self Employed
Myself
01.2018 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cashier
Dollar General
03.2016 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Deli Team Member
Walmart
05.2015 - 10.2015
- Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
- Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
- Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Safely handled all food items, adhering to proper sanitation guidelines and ensuring that customers received only top-quality products.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Provided exceptional customer service even during peak hours, managing long lines efficiently while maintaining a pleasant demeanor.
- Assisted customers in making informed decisions, recommending appropriate products based on their preferences and dietary needs.
Education
GED -
East Noble High School
Kendallville, IN05.2016
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer Relations
- Basic Math Competence
- Cash register systems
- Conflict Resolution
- Strong Work Ethic
- Food safety knowledge
- Food Preparation
- Order taking accuracy
- Flexible Schedule
- Hospitality service expertise
Timeline
Self Employed
Myself
01.2018 - 06.2024
Cashier
Dollar General
03.2016 - 08.2016
Deli Team Member
Walmart
05.2015 - 10.2015
GED -
East Noble High School