Summary
Overview
Work History
Education
Skills
Timeline
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JULIA MORGAN

Austin

Summary

Passionate and personable coffee enthusiast with hands-on experience in café environments. Skilled in preparing quality beverages, providing excellent customer service, and working efficiently in fast-paced settings. Eager to continue learning, grow in the specialty coffee industry, and build meaningful connections with both customers and team members.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
01.2023 - 01.2024
  • Prepared high-quality handcrafted beverages and food items to company standards
  • Delivered exceptional customer service in a fast-paced, team-oriented environment
  • Operated espresso machines, grinders, and POS systems with efficiency
  • Maintained cleanliness and organization of the café and workstations
  • Supported team members during peak hours to ensure smooth operations
  • Promoted Starbucks values by creating connections with each customer

Barista

Thousand Pines
01.2023 - 05.2023
  • Operated cash registers to process customer payments
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions
  • Monitored inventory levels of supplies and restocked when necessary
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail
  • Greeted customers and took orders for coffee drinks, food items, and other beverages
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures

Education

Bachelor of Arts - Leadership

Hillsong
Irvine, CA
05.2024

Skills

  • Espresso machine operation (manual and automatic)
  • Milk steaming (basic to intermediate)
  • Preparing espresso-based and manual brew beverages
  • POS system operation (eg, Square, Toast)
  • Inventory restocking and café cleanliness
  • Opening and closing procedures
  • Friendly and professional customer interactions
  • Taking and customizing drink orders accurately
  • Efficient multitasking during high-volume hours
  • Creating a welcoming and inclusive environment
  • Handling customer feedback with care and positivity
  • Time management
  • Attention to detail
  • Team player

Timeline

Barista

Starbucks
01.2023 - 01.2024

Barista

Thousand Pines
01.2023 - 05.2023

Bachelor of Arts - Leadership

Hillsong

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