Julia Murillo
San Antonio,TX
Summary
Responsive expert experienced in monitoring database performance, troubleshooting issues and optimizing database environment. Possesses strong analytical skills, excellent problem-solving abilities, and deep understanding of database technologies and systems. Equally confident working independently and collaboratively as needed and utilizing excellent communication skills.
Overview
10
10
years of professional experience
Work History
Data Engineer
USAA
09.2021 - Current
- Collaborated on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
- Fine-tuned query performance and optimized database structures for faster, more accurate data retrieval and reporting.
- Enhanced data quality by performing thorough cleaning, validation, and transformation tasks.
- Streamlined complex workflows by breaking them down into manageable components for easier implementation and maintenance.
- Designed and implemented effective database solutions and models to store and retrieve data.
- Managed identification, protection and use of data assets.
Property and Casualty Insurance Agent
USAA
02.2020 - 09.2021
- Assisted clients in navigating the claims process, guiding them through each step and addressing their concerns along the way.
- Assisted in the development of marketing materials that highlighted agency services and capabilities, attracting new customers and increasing brand awareness.
- Continually expanded knowledge of industry trends and regulatory changes to provide accurate information to clients.
- Negotiated favorable terms for clients during the claims process, resulting in higher claim payouts and satisfied policyholders.
Insurance Agent
Red Rock Insurance Group
02.2014 - 12.2018
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
Education
Bachelor of Arts - Business Minor in IT
Texas A&M University - San Antonio
San Antonio, TX12.2017
Skills
- ETL development
- Data Warehousing
- Data Modeling
- Programming
- SQL and Databases
- Git proficiency
- Test-driven development
- Agile
- Python and C
Accomplishments
SHPE (Society of Hispanic Professional Engineers) National Speaker at the Utah National Convention Fall 2023
DBT Certified
Languages
Spanish
Professional Working
Timeline
Data Engineer
USAA
09.2021 - Current
Property and Casualty Insurance Agent
USAA
02.2020 - 09.2021
Insurance Agent
Red Rock Insurance Group
02.2014 - 12.2018
Bachelor of Arts - Business Minor in IT
Texas A&M University - San Antonio