Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JULIA MURILLO

Penitas

Summary

Experienced in cash handling, customer service, and transaction processing within fast-paced retail environments. Utilizing strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Demonstrated ability to maintain accuracy and resolve conflicts smoothly, contributing to a track record of success in delivering exceptional service.

Overview

5
5
years of professional experience

Work History

Cashier

Academy Sport+ Outdoors
05.2024 - 08.2025
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
  • Resolved complex customer inquiries regarding credit card accounts and transactions.
  • Provided excellent customer service by greeting customers and offering assistance.
  • Resolved customer inquiries efficiently, enhancing satisfaction rates and loyalty

Recycling Worker

Tex-Mex Recycling
12.2023 - 01.2024
  • Monitored workplace safety regulations to ensure a safe environment
  • Performed routine maintenance on equipment used in collection activities
  • Worked collaboratively with other members of the team in order to achieve goals
  • Sorted recycled and recyclable materials into various areas for further processing, transportation or repurposing.

Secretary

FCCLA
01.2022 - 05.2023
  • My job mostly consisted of me making agendas, meeting times, and taking notes of what would happen in our meetings
  • It also required a lot of public speaking, presentations on how we promote personal growth and leadership development through Family and Consumer Sciences education.
  • Answered multi-line phone system and enthusiastically greeted callers.

Culinary/Catering

FCCLA
01.2021 - 05.2023
  • In culinary, we would always host caterings for our teachers or any club that needed catering for an event
  • We would always host fundraisers
  • It was a hassle, but it created great leadership skills that helped me work with different individuals
  • It also made me prepare to work in incredibly stressful working conditions.

Education

High School Diploma -

La Joya High School
05.2023

Some College (No Degree) - Hospitality And Tourism

University of Rio Grande Valley

Skills

  • Customer engagement
  • Transaction management
  • Customer relations
  • Verbal and written communication
  • Effective organization
  • Customer service expertise
  • Strong work ethic
  • Problem-solving expertise
  • Strong work ethic
  • Problem-solving expertise

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Academy Sport+ Outdoors
05.2024 - 08.2025

Recycling Worker

Tex-Mex Recycling
12.2023 - 01.2024

Secretary

FCCLA
01.2022 - 05.2023

Culinary/Catering

FCCLA
01.2021 - 05.2023

High School Diploma -

La Joya High School

Some College (No Degree) - Hospitality And Tourism

University of Rio Grande Valley

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